Community Safety Officer Full time Temporary Term

DEFINITION :

Under the direction of the Director of Development Services and supervision of the Bylaw Compliance Officers, performs a variety of duties related to promoting community safety in the downtown and in our parks and public spaces, to support community residents and vulnerable community members, including addressing bylaw enforcement issues.

EXAMPLES OF WORK PERFORMED :

• Monitor and address safety of all residents in the downtown with a focus on persons experiencing unsheltered homelessness living in public or private spaces, persons experiencing homelessness and persons who are street involved including reduced risk of COVID-19 or other disease transmission;
• Liaise with businesses, residents and persons with lived / ing experience to identify neighbourhood / downtown issues;
• Address and implement actions to reduce community concerns about public health and safety in neighbourhoods where unsheltered homeless populations are seeking temporary shelter and services;
• Fostering positive dialogue between unsheltered homeless people, bylaw and protective services, downtown businesses, neighbourhoods or community members and service agencies (e.g. liaison program with Bylaw Compliance Officers and the Social Development Program Coordinator);
• Liaise with other City Departments, the RCMP involving City bylaws and infractions and enforcement;
• Deal with the public in a friendly, professional and proficient manner at all times;
• Promoting understanding and cooperation through peer-based and / or neighbourhood participatory activities for site cleaning, security, communications, etc.;
• Participating in, supporting or conducting community engagement strategies (e.g. neighbourhood outreach, "street" outreach, public education materials, crime prevention tips, participatory dialogues);
• Receive, investigate, and process complaints of municipal bylaw infractions;
• Respond to callouts for the purpose addressing complaints with encouraging compliance with possible bylaw infractions;
• Evening and weekend work, and on-call work as required;
• Attend meetings, as required;
• Other related duties, as required.

MINIMUM TRAINING AND EXPERIENCE :

A criminal record check will be required to be provided by all potential successful applicants to this position prior to it being awarded.

The above statement is a general description of the principal functions of the job identified and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.