Operations Supervisor

GDI Services provides best in class integrated, high level, facility maintenance services to The United States and Canada. We have more than 30,000 team members who will effectively contribute to the success of ours and our customer’s businesses. With almost a century of facility service experience, state of the art business practices, environmentally friendly processes and supplies and an established global reputation, we are able to offer unrivaled client experience and satisfaction.

Oversee, train, and direct the janitorial staff on site to ensure that all employees are kept safe and the customer’s quality expectations are met or exceeded.

Shifts available:

Essential Duties:

• Maintain the accounts cleaning requirements at a consistent, optimum level of efficiency.
• Ongoing training of hourly paid staff in the correct procedures of cleaning, according to the company’s policies and procedures, and WHMIS training on hazardous chemicals in the workplace.
• Advise the Director of Operations of any changes in building requirements that may necessitate changes in the work schedule or invoicing, (i.e. tenant vacancies).
• Establish work schedule and maintain accurate daily records of hours worked by each employee on time sheets and submit timesheets to branch payroll in timely manner.
• Supervise, lead, motivate and develop employees within assigned duties
• Advise the branch office of all new or terminated employees and ensure that all employment documentation is properly completed.
• Conduct inspections of buildings to ensure work is being carried out in accordance with procedures. Implement corrective action when necessary.
• Ensure that security reports are prepared on any damaged articles, breakage, burned out lights or any unusually circumstances or accidents which may have occurred.
• Ensure that periodic work is scheduled and completed on time in accordance with the account requirements.
• Obtain all special requests from the clients and ensure that Director of Operations is notified so that requests are carried out promptly and efficiently.
• Report to Director of Operations and Office Manager any issues for any employee injured on the job.
• Ensure that an employee “Spares List” is maintained for replacement of absent employees.
• Order supplies as per company policies and procedures and ensure proper control over stock at all times.
• Maintain a record of all equipment and ensure all equipment is kept clean and serviced.
• Other related duties as assigned by Director of Operations.

Qualifications:

• High school or equivalency.
• Five years in the service industry, experience in the cleaning/janitorial industry is preferred.
• Cost management of budget items for labour and supplies, ability to monitor and modify for improvement, explain variances.
• Understanding of workplace rules, dealing with employees, and health and safety legislated requirements.
• Experience in a unionized workplace.
• Experience in hiring, training and performance monitoring/discipline of staff.
• Ability to communicate comfortably with clients at all levels, basic writing skills.
• Entry level computer skills – Excel, Word.
• Ability to work with hand-held computer technology for Q.A. auditing.

This position may or may not include all the above responsibilities.

A Criminal Background Check is to be obtained by all potential successful Candidates

GDI Services (Canada) LP is committed to accommodating applicant’s with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. Please notify GDI Services (Canada) LP if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation GDI Services (Canada) LP will work with you to determine how to meet your needs.

GDI, Inc. is an Equal Opportunity Employer.