Communications & Engagement Specialist

About the City of Penticton

Penticton is a vibrant, innovative waterfront city known for its commitment to sustainability, community well-being, and economic opportunity. With a strong focus on good governance, collaboration, and service excellence, the City is dedicated to enhancing the quality of life for residents, businesses, and visitors alike. As one of the most active development regions in British Columbia, Penticton features a diverse mix of large-scale and complex construction projects.

Penticton has been recognized as one of Canada’s most livable cities, according to latest rankings by The Globe and Mail. Penticton ranked as the ninth most livable city in Canada, plus the No. 1 most livable city for young professionals and No. 1 for midlife transitions. In addition, Penticton ranked the third most livable city for newcomers, fifth for retirement and seventh for raising kids. Rooted in agriculture and surrounded by natural beauty, Penticton is known for its orchards, wineries, and craft breweries—making it one of Canada’s top wine destinations. More than 100 years since its incorporation, Penticton continues to grow as a place to live, work, and play.

For more information, please visit our website at penticton.ca /

For more information about life in Penticton, please visit visitpenticton.com /

About the Opportunity

The City of Penticton is looking for a permanent full‑time Communications & Engagement Specialist , based in Penticton, B.C.

This position reports to the Manager of Communications and Engagement and plays a key role in supporting the City’s communications and engagement strategies.

Key Responsibilities

The Communications and Engagement Specialist will :

• Plan and execute community engagement initiatives including open houses, pop‑up booths, online information sessions, and other interactive events.
• Maintain and enhance the ShapeYourCityPenticton.ca platform including creating and updating project pages, building surveys, adding documents and videos, responding to Q&A, and moderating forums.
• Collect and analyze feedback including data entry and preparation of reports to inform decision‑making.
• Prepare communication materials to support engagement events, including designing display boards, writing and formatting fact sheets, drafting content for newspaper ads, social media posts, and issuing regular e‑bulletins.
• Support notification of affected community members through letters, newsletters, flyers, and other direct mail communications.
• Assist with electronic communications including video production, web updates, social media planning and execution.
• Provide operational communications support including drafting and issuing service announcements.
• Support media relations including drafting media releases, coordinating interviews, and responding to media inquiries as required. Support issues management.
• Assist with crisis communications and Emergency Operations Centre (EOC) support including preparing timely updates and coordinating messaging during emergencies.
• Collaborate on communications and engagement strategies contributing ideas and supporting implementation across projects and initiatives.
• Provide marketing support including campaign planning and execution.
• Support graphic design and web content development ensuring materials are visually appealing and accessible.
• Assist Communications Advisor and Senior Advisor as required providing backup and support for high‑priority projects.
• Lead communication and engagement projects as required.
• Contribute to social media strategy and execution ensuring consistent, engaging, and timely content across platforms.
• Be available to work occasional evenings and weekends to support events and urgent communications needs.

Required Knowledge, Abilities & Skills

Required Education, Training & Experience

About the Benefits

This is an Exempt / Management position with compensation based on skills and experience and a salary of $75,284 - $83,649 (35 hours per week), along with a host of excellent benefits including :

At the City of Penticton, we recognize that great talent and great ideas come from a variety of backgrounds. Tapping into the diversity of our community makes us all stronger and allows us to serve Penticton even better.

We welcome all applicants. We encourage Indigenous persons, people of colour, all genders and expressions, 2SLGBT2QIA+, persons living with disabilities, and others who reflect our ever‑changing workplace to apply. If you require any accommodations during the recruitment process, please contact us at HR@penticton.ca, we’d be happy to hear from you!

If your experience is close to what we’re looking for, we would love a chance to talk about working with you. We welcome your cover letter and resume by February 8, 2026.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

This position is only open to those legally entitled to work in Canada.

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