Key Accounts Manager - Canada

Overview

At Hamilton Beach Brands Canada Inc., a leading designer, marketer, and distributor of small household and commercial appliances, our culture is one of hard work, ethical behavior and teamwork. We roll up our sleeves and work hard to create products that have been pleasing customers for over 100 years. We offer a comprehensive compensation and benefits package which includes health, dental, and vision insurances, along with pension, paid vacation, a hybrid work schedule, a paid charitable day off to share your talents with the non-profit of your choice, “summer hours” which is a great opportunity for long weekends all summer long, a quarterly subsidy to help cover the costs with staying fit, the ability to purchase our products at a discounted cost, employee recognition, team building activities, a casual dress code, and flexible hours just to name a few of the advantages of working for this dynamic company.

Position

The Key Accounts Manager - Canada will be responsible for managing and growing strategic retail and distribution accounts for our portfolio of small kitchen appliances. This role focuses on building long-term relationships, driving sales performance, and ensuring customer satisfaction through effective account management and collaboration with internal teams. This position is hybrid and located at our Canadian Headquarters in Markham, ON.

Responsibilities

• Develop and execute strategic account plans to achieve sales targets and profitability goals.
• Manage day-to-day relationships with key accounts including national retailers, e-commerce platforms, and specialty stores.
• Negotiate contracts, pricing, promotions, and product placement to maximize revenue and brand visibility.
• Analyze sales data, market trends, and customer feedback to identify growth opportunities.
• Collaborate with marketing, product development, and supply chain teams to ensure alignment with customer needs.
• Monitor inventory levels, forecast demand, and coordinate with logistics to ensure timely delivery.
• Prepare and present quarterly business reviews and performance reports to internal stakeholders and customers.
• Identify and resolve issues related to product performance, customer service, or operational challenges.

Qualifications

• Bachelor’s degree in business, Marketing, or related field.
• 5+ years of experience in account management or sales, preferably in consumer goods or kitchen appliances.
• Proven track record of managing large retail accounts and driving revenue growth.
• Experience working with CTC domestic and DI business, CTC VFE, Data Vault & RFX system to manage sku set up and sku management
• Costco: experience with BPMS system, factory audits and IPL process.
• Strong negotiation, communication, and interpersonal skills.
• Analytical mindset with proficiency in Excel, CRM systems, and sales reporting tools.
• Dynamic personality, able to work in a fast-paced environment.
• Highly collaborative nature, able to work in matrixed structures.
• Ability to travel as needed to meet with clients and attend trade shows.

Base Salary Range: CAD $90,000 - $120,000 per year

In addition to the base salary and benefits, this position is also bonus eligible.

Role Type: Backfill

Artificial Screening (AI): No AI used for applicant selection

Hamilton Beach Brands Canada Inc, is committed to providing accessible employment practices. We will accommodate applicants with disabilities in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Should you require accommodation through any stage of the application process, please let us know.