Service Supervisor

Company:

Finning Canada

Number of Openings:

1

Worker Type:

Permanent

Position Overview:

We are excited to share that our Saskatoon team is continuing to grow! As we expand to better support our local customers and strengthen our market presence we are looking to add a skilled Service Supervisor to our team.

This role is currently a 5x2 shift with the potential to transition into a 7x7 shift. As a Service Supervisor you will play a key role in overseeing general repair and rebuilds managing workflow driving quality repairs and helping us maintain the high level of service our customers count on.

Whats in it for you
A leadership role focused on safety productivity and operational excellence
Opportunities to manage shop floor activities and mentor technicians
Competitive compensation and comprehensive benefits
CAT Dealer grade training
Employee Rewards exclusive access to discounts and perks
Yearly bonus
Paid breaks vacation sick and flex time
Employee Share Purchase Plan Options
RRSP and Retirement Plan options

Job Description:

• Lead and promote a healthy and safe work environment ensuring compliance with all safety standards and policies.

• Facilitate pre-job mid-job and post-job reviews to ensure safety and quality at every stage.

• Manage and measure technician productivity ensuring efficient allocation of manpower and resources.

• Conduct performance conversations and provide regular feedback to help technicians grow and excel.

• Maintain high standards with daily time and service reports cross-over reports and field-to-shop transfers.

• Determine appropriate tooling for jobs and navigate the warranty process with expertise.

• Review inspection findings and ensure adherence to standard operating procedures.

Day-to-Day Activities:

• Monitor shop floor operations to ensure safety and quality standards are met.

• Engage with technicians to resolve technical and tooling issues promptly.

• Track KPIs related to productivity safety and customer satisfaction.

• Conduct toolbox talks and safety meetings.

• Ensure accurate completion of timecards and service documentation.

Requirements:

• Desire to lead and manage people.

• Effective leadership and supervisory skills.

• Journeyperson Heavy Equipment Technician Automotive Agriculture Machinist or Welder ticket is considered an asset.

• Previous experience with Caterpillar equipment (minimum 4 years) is considered an asset.

• Strong business acumen.

• Excellent communication and interpersonal skills.

• Knowledgeable in Job Hazard Analysis (JHA) and hazard assessment.

Important:

• This position is based out of our Saskatoon facility

• Permanent full-time role

• Monday Friday 5x2 schedule (with the potential to switch to a continuous shift)

If youre ready to lead a team and deliver exceptional service operations apply today!

At Finning we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and we actively encourage all individuals to express themselves and achieve their full potential. As a company we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity race national and ethnic origin religion age sexual orientation marital and family status and/or mental or physical Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process please inform your recruiter.