Accounts Receivable Specialist

About the Opportunity

• Maintain accurate and up-to-date records of all accounts receivable transactions.
• Document payments, credits, adjustments, and any communication with customers regarding their accounts.
• Maintenance of detailed and accurate customer master files including the setting up of new customers.
• Assess the creditworthiness of new and existing customers by reviewing financial documents, payment history, and credit reports.
• Provide recommendations for credit limits in accordance with company policies and risk management guidelines.
• Enforcement of credit limits established, and amendment of limits based on credit experience.
• Monitoring of customer account details for non-payments, delayed payments and other regularities and taking timely and appropriate action to resolve such regularities
• Initiate and manage collections efforts on overdue accounts, including sending reminders, coordinating with the AR Credit & Collections Supervisor, and negotiating payment plans where necessary.
• Work closely with the AR Credit & Collections Supervisor to manage high-risk accounts and escalate unresolved issues as needed.
• Conduct follow-up calls for overdue accounts as assigned by the AR Credit & Collections Supervisor, maintaining a professional and courteous approach.
• Document collection call outcomes and any payment arrangements or agreements made.
• Report on collection status, including updates on customer payment behavior and any challenges encountered during follow-up efforts.
• Build and maintain positive, professional relationships with both internal teams (sales, finance, operations) and external customers to facilitate smooth accounts receivable process.
• Address customer inquiries and disputes regarding billing or payments in a timely and efficient manner, ensuring a high level of customer service.
• Collaborate with internal teams to resolve any issues impacting the accounts receivable process.
• Preparation of reports and other information to assist in analysis of collection efforts and Company credit risk exposure
• Compliance with Company Personnel Policies and Procedures
• Compliance with Company Health and Safety Policies Procedures
• Other duties may be required and requested

About You

• 5+ years full cycle AR experience including handling collections
• Experience with handling credit applications (pulling reports, trade references, bank references)
• Experience with AR Reconciliations (ie- figure out why payments are short changed, fix application of payments)
• Advanced Excel (pivot tables and look ups)
• Personable and good communicator

Salary Range

$65,000 - $75,000 / year

How to Apply

Click the Apply Now button and follow the instructions to submit your resume. Please know that we only accept documents in MS Word or Rich Text formats.

When referencing this job, quote #430336.

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity.

A recruiter will be in touch with you if your profile meets our client’s requirements for this role.

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact [email protected] .

Vaco also wants all applicants to know their rights that workplace discrimination is illegal .

By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity.

You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications.

You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application.

In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco LLC and its parents, affiliates, and subsidiaries ( we, our, or Vaco ) respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here .
• Virginia residents may access our state specific policies here .
• Residents of all other states may access our policies here .
• Canadian residents may access our policies in English here and in French here .
• Residents of countries governed by GDPR may access our policies here .

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to :

• the individual’s skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure.

The individual may also be eligible for discretionary bonuses.