Chargé de projet

Are you passionate about excellence? Do you thrive in fast-paced environments where innovation meets execution? Are you driven to make a real impact and bring bold sales experiences to life? If so, read on.

IVC is a North American leader in the design, manufacturing, and deployment of custom store development programs. Our work shapes the customer experience for some of the most recognized retailers in Canada and the United States. We combine creativity, precision, and operational excellence to deliver complex, high-volume programs on time and on budget.

We don't just build retail spaces—we're partners in business success.

We are currently seeking an experienced Project Manager to join our dynamic and growing team. The successful candidate will be responsible for leading store fit-out deployments from concept to completion. They will play a pivotal role between internal teams and the client, ensuring clarity and control over timelines, budgets, and expectations.

This position reports to the Head of Project Management and plays a key role in operational success, strengthening client relationships and achieving results.

RESPONSIBILITIES

1. MANAGE THE PROJECT ROADMAP
   Manage project timelines from design to installation. Ensure alignment across all phases: estimation, design, purchasing, production, and logistics.
2. BE THE CUSTOMER POINT OF CONTACT
   Assume a primary role with customers with proactive communication, clear updates and effective issue management.
3. CROSS-DEPARTMENTAL COORDINATION
   Work closely with all internal departments to remove obstacles, anticipate risks and ensure smooth execution at all stages.
4. DEFICIENCY AND ADJUSTMENT MANAGEMENT
   Identify, record, and resolve deficiencies quickly. Manage project changes in a rigorous and traceable manner.
5. DELIVER ON TIME, ON COST, WITHOUT COMPROMISE
   Take responsibility for projects, delivered to quality standards, on time and on budget – every time.

WHAT SUCCESS LOOK LIKE

AFTER 3 MONTHS:
You have fully taken charge of ongoing projects and have developed strong relationships with clients and internal stakeholders. You have demonstrated your ability to manage complex timelines, identify risks early, and communicate clearly.

AFTER 12 MONTHS:
You have successfully delivered multiple development programs from A to Z. You have improved internal processes, optimized workflows, and become a trusted advisor to your clients. You have helped structure internal procedures and raised the level of project excellence at IVC.

THE IDEAL CANDIDATE

• Communicates clearly and has excellent customer service skills
• Ultra-organized, able to manage several projects in parallel
• Responsive, likes to solve problems and keep cool under pressure
• Good team player, easily mobilizes others towards a common goal
• Passionate about continuous improvement and operational rigor
• Brings energy, commitment and responsibility to every project

QUALIFICATIONS & EXPERIENCE

• 5+ years of project management experience, ideally in manufacturing, commercial furniture, or construction
• Degree in management, operations or related field
• Experience in managing national deployments (a major asset)
• Knowledge of production schedules, supply chain coordination and installation logistics
• English/French bilingualism (preferred)
• Proficiency in project monitoring tools (ERP, Smartsheet, etc.)
• Available for travel (site visits, installations, client meetings)

At IVC, we believe that flawless execution starts with exceptional people. If you're looking to advance your career, work with high-impact clients, and be part of a team driven by a clear purpose—this may be your moment.

• 5 ans+ d’expérience en gestion de projets, idéalement en fabrication, ameublement commercial ou construction
• Diplôme en gestion, opérations ou domaine connexe
• Expérience dans la gestion de déploiements nationaux (un atout majeur)
• Connaissance des échéanciers de production, coordination de la chaîne d’approvisionnement et logistique d’installation
• Bilinguisme anglais/français (préféré)
• Maîtrise des outils de suivi de projet (ERP, Smartsheet, etc.)
• Disponible pour des déplacements (visites de site, installations, rencontres clients)