Job Description
Our reputable client in the financial services sector is seeking a Pension Service Representative to join their team!
This is a hyrbid role based out of their Mississauga office and is hybrid (3 days onsite; 2 days work from home).
Roles and Responsibilities
- Process benefit payments in accordance with Plan rules and Legislation
- Peer review of benefit payments, and non-standard communications
- Communicate, written and verbal, with members, trustees, trust fund advisors and service organizations, local unions, plan beneficiaries, regional offices, etc.
- Understand and apply the terms of the Plan Text
- Maintain member records
- Prepare monthly reports
- Meet with plan members to assist with completion of benefit application forms
- Assist with special projects
- Other administrative duties as required / assigned
Qualifications and Skills
1+ years of experience in the administration of Defined Benefit Pension PlansKnowledge of the Pension Benefits Act of OntarioStrong aptitude for figuresAbility to prioritize and manage a varied work environment is essentialHigh degree of initiative – self starterGood working knowledge of Microsoft Word, ExcelWorking knowledge of database management systemsExcellent organizational skills, with attention to detail / accuracyExcellent communication skills, both written and verbal, are essentialAvailability and willingness to work overtime, as requiredWillingness to be involved with continuing education, as requiredCustomer service background with outgoing / positive attitude