Operations - Shift Manager

Shift Manager

The Shift Manager is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. Shift Managers supports the Restaurant General Manager and Assistant Manager in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The HSC operates under the direction of the RGM and directly manages a shift of Team Members.

As part of our family we offer you :

Affordable Health and Dental Benefits after probationary period (over 30hrs / week)

Competitive compensations and advancement opportunities

WorkPerks!

Bursary program

Employee Discounts

Fun work atmosphere!

Summary Of Duties And Responsibilities :

Follows all cash control and security procedures (e.g. safe counting, cash drawers)

Maintains inventory by performing Daily and Weekly inventory inspections

Receives inventory truck orders

Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings

Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance

Sets an example for Team Members by working hard to implement shift plan and drive operational results

Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines

Motivates Team Members during shift on each of the workstations

Reviews restaurant results to identify successes and areas for improvement

Ensures that restaurant upholds operational and brand standards

Qualifications And Skills :

1-2 years of previous quick service restaurant experience

Demonstrated understanding of guest service principles

Available to work evenings, weekends and holidays

Ability to work long and / or irregular shifts as needed, for proper functioning of the restaurant

Burger King is a proud franchise that is part of the FMI family!

The Franchise Management Group of Companies (FMI) is one of the largest franchise owner / operators in North America. We own numerous franchised restaurants operating under the Pizza Hut, KFC, Taco Bell and Panera Bread brands (among others). FMI is a growing organization, ranked among the Best Managed companies in Canada. We have been recognized for other awards such as, Best Workplaces for Women, Best Workplaces in Retail & Hospitality, Best Workplaces for Inclusion and Best Workplaces for Professional Development.