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Member Services Rep
Member Services RepCrunch Fitness Canada • Brampton, Peel Region, CA
Member Services Rep

Member Services Rep

Crunch Fitness Canada • Brampton, Peel Region, CA
Il y a plus de 30 jours
Type de contrat
  • Temps plein
Description de poste

Join Crunch Fitness Canada as a Member Services Rep Overnight .

Crunch Fitness Canada provided pay range : $18.60 / hr - $18.60 / hr, with bonus based on performance and opportunity for advancement.

Benefits

  • Bonus based on performance
  • Company parties
  • Employee discounts
  • Opportunity for advancement
  • Training & development

Come join us and become part of the greatest growth story to ever be told in the fitness industry. Crunch is a gym that believes in making serious fitness fun by fusing fitness and entertainment while pioneering a philosophy of No Limits.

Position Overview

Join our dynamic team as a Member Services Representative and be a key contributor to creating a warm, inviting atmosphere that enriches the lives of our team members and community.

Responsibilities

  • Proactively attract new business through member referrals, corporate lead generation, territory outreach, and telephone inquiries.
  • Exceed personal sales goals by leveraging effective sales techniques and strategies.
  • Demonstrate unwavering integrity and adherence to company core values in all interactions.
  • Provide excellent customer service while managing members' accounts and booking Crunch One Kick Offs.
  • Foster a welcoming environment for co-workers, members, and guests at all times.
  • Demonstrate enthusiasm, passion, friendliness, and ambition in all interactions.
  • Handle phone calls with courtesy and professionalism, making outbound calls for trial passes and other leads.
  • Maintain a clean facility and promptly address member requests and issues.
  • Greet all members and guests with a smile and enthusiasm, ensuring consistent member engagement.
  • Effectively communicate special events, club services, programs, and schedules to members and guests.
  • Serve as an expert on all aspects of club facilities, services, and operational hours.

    • Required Skills & Experience

  • Minimum of 1 year of experience in a service-oriented position, preferably in a similar industry.
  • Effective communication skills, both written and verbal.
  • Strong customer service orientation with a commitment to exceeding expectations.
  • CPR / AED certification required (can be obtained within 30 days of hire).
  • A basic criminal background check will be required as part of the hiring process.

    • Physical Requirements

  • Ability to lift or move up to 50 lbs.
  • Prolonged standing and walking required for daily duties.

    • Our Core Values

  • Communication is Key - Clarity and transparency with our processes and expectations
  • Leaders Grow Leaders - We empower, develop, and support each other through shared commitment
  • All In, All The Time - We give 100% without hesitation
  • Challenge Transforms Growth - We embrace our challenges as an opportunity to learn and grow
  • Teamwork and Community - our team plays a vital role in our success and are valuable contributors to the community

    • We are an equal opportunities employer and welcome applications from diverse candidates.

    #J-18808-Ljbffr

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    Service • Brampton, Peel Region, CA

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