Accounts Receivable Specialist

Is this youAre you a skilled AR specialist with a can-do attitude Are you a self-starter who is ready for an exciting opportunity to help drive the finance/administration department of a growing technology solutions company If so then this position is right for you!

Who are weGlad you asked! Opti9 is a trusted cloud solutions provider committed to delivering industry-leading tailored solutions that meet the unique needs of businesses across a wide range of industries. We are a premier Veeam partner as well as an AWS Premier Consulting Partner and Certified Solution Provider. Ourexpertiseincludes managed cloud backup and replication disaster recovery security and Microsoft 365 solutions. Inthe publiccloud space we specialize in migration optimization transformation and cloud-first application consulting.

What sets us apart A fun casual and collaborative culture that embraces fresh ideas innovation and a strong customer-first mindset. At Opti9 we work hard support each other and never shy away from a challenge. We believe in balancing results with a positive team spiritandwerealways on the lookout for authentic accountable individuals who are ready to grow with us and make an impact.

What would you do

AsanARspecialistyou willbe responsible forcustomer account maintenance and internal inventory particular youwill be working with our billing systems to handle our accounts receivable through our AR platform. The ideal candidate for this position has a positive attitude a tireless work ethic an insatiable appetite forgrowthand a desire to help customers with their accounting needs.

Primary Responsibilities:

• The primary role in this position will beprovidingFinancial Administration and support to ourFinance Manager andController

• Develop technical & operational knowledge of the entireOpti9finance department

• Own end-to-end customer billing processes including recurring usage-based and contract billing non-recurring billing ensuring accuracy and timeliness

• Process customer purchase orders and execute non-recurring billingin accordance withcontract terms

• Serve as a primary point of contact for customer billing inquiries resolving escalations disputes and billing issues professionally and efficiently

• Reviewing customer account statements/invoices and performing A/R sub-ledger account reconciliation

• Lead accounts receivable management includingmonitoringaging following up on overdue balances and partnering with internal teams to drive collectionsbased on the AR policy

• Prepare and present bi-weekly AR review materials for meetings with the FinanceManager Controller CFO and CEO including aging analysis risk assessment and action plans

• Oversee application of cash credits write-offs and adjustments ensuringappropriate approvalsand documentation

• Coordinate closely with Sales Customer Success and Operations to ensureaccuratecustomer onboarding billing changesrenewalsand suspension

• Support month-end close activities related to AR and billing including reconciliations reporting and variance analysis
• This is not a fully remote position; candidates must be willing to work on-site in our Ottawa office at least 2days/week

• Other duties as assigned

What do you know

Technical Knowledge and Experience:

• Bachelors degree or equivalent work experience in Accounting or Finance

• A minimum of2year of experience in financial and accounting function

• Experience with software such as Microsoft Office (word outlook PowerPoint)

• Excellent with Excel (pivot table)

• Proficiencywith SAGE ERP Accounting (Intacct 300) is a plus

• Professional accounting accreditation is a plus

• Working knowledge and understanding of billings cyclesARmanagementDeferredRevenueorderprocessingandreportsreconciliation

General Knowledge and Experience:

• Excellent problem-solving and critical-thinking skills

• Keen attention to detail

• Quick learner

• Good organization time management and prioritization

• Efficient coaching and troubleshooting abilities

• Effective communication skills including speakingwritingand listening

What do you get from us

At Opti9 we believe work should be more than just a jobit should be a place where you feel valued supported and excited to grow. When you join our teamhereswhat you can expect:

• Flexible Work Options Enjoy the flexibility of a hybrid schedule with a mix of remote and in-office work

• Paid Time Off Generous PTO and paid holidays so you can recharge take care of what matters and bring your best self to work

• Health & Dental Coverage Comprehensive insurance plans to keep you and your family healthy including EAP benefits

• Wellness Reimbursement An annual benefit to support your physical and mental well-being covering a wide range of health-related expenses

• Retirement Plan with Company Match Invest in your future with our matched retirement savings program

• Casual Supportive Culture We keep things laid-back but focused with a strong emphasis on teamwork and accountability

• Recognition & Rewards We celebrate wins and recognize contributions with regular programs that highlight your impact

• Professional Development Access learning opportunities trainingprogramsand support for certifications to help you grow your career

• Give Back Together Participate in group volunteer opportunities and community initiatives that align with our values

• A PlaceYoullWant to BeWerebuilding a team of great people doing meaningful workand we have fun doing it

Opti9 provides equal employment opportunities to all employees and applicants for employment without regard to race color ancestry national origin gender sexual orientation marital status religion age disability gender identity results of genetic testing service in the military or any other legally protected characteristic.

Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.