computer repair technician

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Work setting

• Repair
• On-site customer service
• Service
• Installation

Tasks

• Inspect products to determine the requirements for repair
• Install electronic equipment
• Repair electronic equipment
• Inspect and test electronic equipment and assemblies
• Repair or replace defective or worn-out parts and components using hand, power or specially designed tools
• Test and adjust repaired products for proper functioning
• Adjust, align, replace or repair electronic equipment and assemblies
• Calibrate products using hand tools
• Complete work orders, test and maintenance reports
• Prepare cost estimates
• Provide customer service

Type of service and repair

• Stereo equipment
• Computers and peripherals
• Mainframe computers
• Data collection equipment
• Video cameras and projectors
• Apple products

Computer and technology knowledge

• MS Office
• MS Excel
• Networks
• Wireless networks
• Wireless router
• Mac OS
• Information technology

Equipment and machinery experience

• Hand tools

Area of specialization

• Electronic

Transportation / travel information

• Own transportation

Work conditions and physical capabilities

• Attention to detail
• Hand-eye co-ordination
• Fast-paced environment
• Tight deadlines
• Work under pressure

Weight handling

• Up to 9 kg (20 lbs)

Personal suitability

• Client focus
• Efficient interpersonal skills
• Organized
• Reliability
• Flexibility
• Team player
• Values and ethics

Experience

• 7 months to less than 1 year

Financial benefits

• Bonus
• Commission