Job Posting Title Parts Journeyperson - Field - Fort Hills

Description

:

Major Job Functions:

• On-Site Parts Coordination related to customer equipment maintenance, and repairs.
• Ensure accurate required by dates are entered into the software system.
• Prepare for, and attend daily customer meetings, communicating estimated delivery dates to internal and external stakeholders.
• Complete Pre Task Assessments.
• Communicate shipping options and freight estimates to the Service Operations team.
• Follow up on requests from the Service Operations team, remaining accountable until the transaction is complete.
• General housekeeping – A place for everything and everything in its place.
• Attend all TEAMS meetings, micro learnings, and trainings requested by the Regional Parts Manager.
• Parts identification and tracking to support the business.
• Sourcing and ordering of new, reman and used parts.
• Work with the CAT buyers through the ticketing system
• Cycle counts, Red Data monitoring, picking, shipping and receiving of the consigned inventory on site.
• Develop and maintain internal and external relationships.
• Coordination of Component Core returns with the Mildred Lake facility.
• Participate in parts related special projects and assignments.

Skills & Qualifications:

• Journeyperson Parts Certification coupled with previous parts, warehouse, front counter, sales experience and Caterpillar product knowledge
• A high performance, positive attitude and the ability to build and maintain respectful working relationships
• Clearly demonstrate enthusiasm about their work and must be able to function effectively and purposefully in a dynamic environment
• Ability to deal with difficult situations and potentially unhappy customers
• Capable of working with minimal supervision
• Computer literacy with applicable software knowledge along with shop parts experience
• Experience with SIS, Lawson M3, and the MS Office Package will be considered assets
• Industry experience in the following areas would be considered strong assets to a successful candidacy: Mining, Heavy Construction and Technology Products.

Note:​

• This position is based at Fort Hills on a 14x14 continuous shift rotation
• Candidate selection will be in compliance with the Terms & Conditions of the current Collective Agreement
• Please note that any future shift changes that may occur will be made in accordance with the terms and conditions of the Collective Agreement

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.