Revenue Assurance Analyst

The analyst is accountable for the management, development and execution of the Business Intelligence (BI) & Revenue Assurance Program, Annual Rate Increases, operations dashboards, and reporting, and overall Gross Margin (GM) Integrity.

Key Responsibilities

• Extract, clean, and analyze large volumes of data to identify trends, patterns, and insights.
• Conduct deep dive business intelligence analysis into operational areas within Operations to provide analysis and insight on the interplay between the various key performance indicators (e.g., workforce performance & management, Revenue Assurance, productivity, cost and quality drivers).
• Effectively collaborate with stakeholders to develop insights and recommendations to enable strategic discussions among leadership.
• Provided monthly management insight for performance opportunities, financial Rate and Volume variance analysis to help identify resource allocation opportunities
• Accountable for understanding regulation changes and launching organizational projects to implement changes in all impacted areas in submetering (includes non-responsible departments)
• Plans, develops and approves all operational policies in all functional areas, with standard operating procedures, and quality management systems for revenue assurance
• Monitor daily performance against key metrics to identify opportunities and anomalies
• Constantly review current operational processes and be a strategic partner in making recommendations for improvements
• Work with all departmental owners to implement and ensure controls are in place to support the lead to cash process for all (billing model) revenue streams
• Develop and champion revenue leakage issues across organization by engaging key stakeholders on activity and resource requirements necessary to drive revenue maximization
• Stay updated on the latest trends in Business Intelligence, data analytics and emerging technologies
• Evaluate and incorporate new tools or techniques that could enhance BI capabilities.

Qualifications

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