Night Auditor | Full-time | Aloft Montreal

Step inside. Let’s turn it up.

Aloft - a vision of W Hotels is a fresh, tech-savvy and forward-thinking hotel option. The Aloft Hotel Montreal Airport is adjacent to the Montreal International Airport and a short drive to downtown. The hotel is just 11 years old and offers 136-room hotel with loft-inspired design & free-flowing energy…a hotel that offers more than a comfy bed and a friendly smile, a whole new travel experience!

Aloft Montreal Airport has an existing vacancy for a Night Auditor who can bring a new perspective to our offering. You have charisma and a "can do" attitude that engages people to want to do business with us. You have attention to detail and are self-motivated. You're open to new thoughts and ideas and enjoy working with people. The ideal candidate has prior hotel experience, preferably in Front Office operations and understands the role and responsibilities of working Night Audit. We're looking for just the right candidate, so read on and see if this is you.

What’s Next for You

Are you ready to cue up your next career move with a role that’s full of connection, creativity, and inspiration? Here’s what’s in it for you:

• Work with like-minded team members who are passionate about their work and keep things fun, every day!
• Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
• A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
• Education Reimbursement for you (and your children!)
• Annual Wellness Credit
• Team Member Referral Program
• Leadership Development
• Team Building Events
• Culture of Recognition Program
• Hotel Stay Discounts

Your Role

Reporting to the Front Office Manager or designate, you will:

• Provide excellent customer service to all guests;
• Welcome and greet all guests, and execute check in and check out procedures;
• Answer guest inquiries and provide assistance in a professional manner;
• Answer all incoming phone calls and process new reservations;
• Accurately follow all cash handling procedures;
• Adhere to all department and Company policies and procedures;
• Ensure guest security by proper handling of guest room keys and personal information;
• Perform any other job related duties as assigned;
• Administer all night audit functions;
• Balance all revenue and settlement accounts nightly;
• Ensure that all daily transactions are reconciled and accounted for in accordance with set policies and procedures;
• Maintain files and reset the system for the next day of operations;
• Follow up on guest requests and resolve problems promptly.

What You Bring

You’ve got the rhythm. Now let’s amplify it.

• Prior hotel experience in Front Office operations is a must;
• French language proficiency an asset;
• Passion for customer service, enthusiastic, detail oriented, computer literate, fast learner;
• Organized and able to work in a fast-paced, multi-tasking environment;
• Proficient using a computer, good knowledge of excel and basic accounting principles;
• Excellent communications skills, written and oral;
• Works well under pressure in a changing environment;
• Ability to work with minimal supervision;
• LightSpeed PMS knowledge preferred;
• Able to stand for an 8-hour shift;
• Must be able to work evenings and overnights including weekends and holidays;
• Shift will be 11:00pm to 7:00 am, must be flexible from 9:00pm to 9:00am.

What Sets You Apart

In addition to the core job requirements, skill sets, and work-related experience, as Night Auditor you will illustrate the ability and passion to:

• Live the corporate culture, personifying it in daily interactions with both guests and team members
• Be an engaging leader who is highly inclusive, inspiring, and able to relate to all levels
• Participate in a fun and supportive working environment where team members aspire to do what is right and are given the empowerment to execute
• Live the Aloft spirit, bringing modern design, expressive style, and local know-how into every guest and team interaction
• Be a connector who’s inclusive, inspiring, and comfortable engaging with everyone from teammates to guests to community partners

What’s Your Next Move?

If you’re ready to step inside a space that’s upbeat and vibrant, and help others do the same, join us!