Senior Business Analyst

Transform Supply Chain Operations Through Data, Automation & Strategic Innovation

Our team and what we’ll accomplish together

We are seeking a results‑driven Senior Business Analyst to join the Purchasing and Inventory Management team and transform our purchasing and inventory processes.

This team is critical to TELUS Business Systems (TBS), managing demand and supply planning while driving strategic transformation initiatives. We connect Canadians through our world‑leading network, driven by innovation and best‑in‑class team culture.

As a Senior Business Analyst, you will develop and standardize demand / supply planning processes and automate solutions for an optimized supply chain. Collaborating across business, operations, and technology teams, you'll deliver the capability roadmap for TBS through process standardization, automation, and operational efficiencies that ensure rapid deployment and inventory optimization.

What you’ll do

• Lead process mapping, documentation, and optimization across TBS, standardizing processes and monitoring KPIs.
• Analyze data to drive insights, recommend improvements, and inform executive decisions while tracking solution impact.
• Develop and govern demand planning processes, including forecasting methodologies, to improve accuracy and optimize inventory levels.
• Identify automation opportunities across the purchasing and inventory management lifecycle to improve scalability, support system implementations, and collaborate with stakeholders.
• Present executive‑level fulfillment strategies and recommendations to leadership.

Qualifications

Great‑to‑haves

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

Salary Range : $72,000–$108,000

Performance Bonus or Sales Incentive Plan : 12%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.

Benefits

Job Type : This is for a current vacancy

A bit about us

We’re a people‑focused, customer‑first, purpose‑driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high‑performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates : if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

People & Culture, Finance and Corporate Affairs

Across People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world‑leading organization.

We are honoured to be recognized

150,000+ Team members worldwide

14 # of years voted One of Canada’s Best Corporate Citizens

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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