*Scanning & Mail Clerk

High-impact on-site opportunity in the insurance industry for a detail-focused professional supporting digital imaging and high-volume mail operations. Play a key role in document processing, quality control, and workflow coordination in a structured, fast-paced environment offering consistent weekday hours and operational stability.

• Hourly salary of $16.41.

• 4-month contract.

• Full-time position: 37.50 hours per week.

• Weekday schedule between 7 am and 6 pm.

• On-site work in a dynamic, structured operational environment.

• Open, prepare, and sort incoming mail designated for digital imaging and subsequent processing.

• Analyze document content to determine the appropriate business unit and work type classification.

• Apply the correct tracking methodology for specific mail streams and internal processes.

• Perform document scanning using high-speed imaging equipment.

• Monitor workflow queues to troubleshoot imaging issues and escalate concerns as required.

• Conduct quality control checks to ensure accuracy and completeness of scanned documents.

• Act as a liaison between Office Services and business unit stakeholders to resolve service-related inquiries.

• Maintain consistent workflow and prioritize tasks to meet established Service Level Agreements.

• Receive, sort, and distribute internal and external mail in accordance with operational guidelines.

• Provide professional and responsive customer service to internal partners.

• High school diploma or equivalent required.

• 1 year of administrative or clerical work experience.

• Experience in mailing or courier services environments such as UPS or Canada Post is an asset.

• Experience operating office equipment, including high-speed scanners, with the ability to troubleshoot minor hardware and software issues.

• Working knowledge of systems such as AWD, CICS, Lotus Notes, IAS, Compass, or InfoDirect is an asset.

• Strong attention to detail and commitment to accuracy.

• Ability to manage confidential and sensitive information with discretion.

• Ability to recognize and categorize a wide variety of documents.

• Ability to manage fluctuating work volumes and set short-term priorities effectively.

• Bilingual in English and French to support document review, internal communications, and collaboration with business units operating in both languages.

• Excellent customer service skills.

• Ability to work independently and collaboratively within a team environment.

• Ability to lift up to 20 lbs.

Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be reviewed using artificial intelligence tools. Only candidates who meet the hiring criteria will be contacted.

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