Technical Writer

Company Profile :

Join one of the fastest growing companies in Canada! LawDepot is proud to be a seven‑time Growth 500 ranked organization and a major player in the Global legal solutions industry. Our mission is to modernize the legal document creation experience by empowering people with fast, easy‑to‑use, and professional solutions. With over ten million satisfied customers worldwide, over two million monthly website visitors, and billions of dollars saved on legal fees, you will be joining a team that is truly making a difference. At LawDepot, we foster a collaborative and inclusive learning culture that values excellence and diversity. Apply today and become a part of our exciting journey!

Position Overview :

LawDepot.com is currently expanding and looking to recruit a Technical Writer in Edmonton, Alberta. In this role, you will be responsible for creating interactive web products and services that are helpful, easy to understand and a pleasure to use for our 24 million plus yearly visitors. A primary responsibility will be improving the usability of our products by refining the structure and readability of our interactive questionnaires. This is a full‑time permanent position, working 37.5 hours per week with opportunities in office or hybrid.

Primary Responsibilities :

• Develop interactive product questionnaires that customers fill out to create customized legal documents
• Write and edit text to make the creation of legal documents simple and easy for our users
• Collaborate with our Legal, Design, Development and QA departments to create powerful, interactive web products that are optimized for conversion
• Gather and sort through quantitative and qualitative data to determine problem areas and opportunities for improvement across web products
• Implement best practices and explore the creation of new best practices for web products
• Utilize internal tools to implement specifications to a high standard
• Conduct product research and user testing to inform questionnaire improvements
• Develop innovative strategies for increasing user engagement and retention
• Continually develop skills by reading and researching about user experience optimization and digital marketing

Knowledge and Skill Requirements :

Why You Should Join the LawDepot Team :

How to Apply :

Please submit a resume and cover letter online via our Careers page at https : / / www.lawdepot.ca / career

We thank all applicants; however, only those selected for an interview will be contacted.

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