Accounts Receivable Specialist

Bold ideas need dependable infrastructure and people who can build and maintain it. At Qu, we run sovereign, in‑country infrastructure, data centres, cloud, and managed services so Canada’s builders and innovators can move fast without trading away control. Your work will help keep data close to home, accelerate teams, and scale growth for the builders and dreamers who rely on us.

About The Role

We are seeking a customer‑focused and detail‑oriented Accounts Receivable (AR) Specialist to join our finance team. The AR Specialist will manage receivables, ensure timely collection of payments, and maintain strong customer relationships. This role works closely with sales and operations teams to resolve account issues and deliver an excellent customer experience.

What You'll Do

• Collections & Customer Service – Monitor customer accounts and follow up on overdue balances in a professional, customer‑centric manner.
• Respond promptly to customer inquiries regarding account status and payment details.
• Partner with sales and operations teams to resolve billing disputes or discrepancies.
• Cash Applications & Reconciliations – Coordinate with the Junior Accountant to ensure customer payments are applied accurately and timely.
• Reconcile the AR subledger to the general ledger on a monthly basis.
• Investigate unapplied or misapplied cash and resolve issues promptly.
• Reporting & Controls – Prepare AR aging and collection status reports for management review; Escalate high‑risk accounts or collection concerns; Assist with month‑end close by providing AR‑related schedules and reconciliations; Support the implementation of AR‑related internal controls and process improvements.

Qualifications

• 3+ years of experience in accounts receivable, credit & collections, or related accounting role.
• Strong communication and interpersonal skills with a customer‑service mindset.
• Proficiency with Microsoft Excel; experience with ERP systems is an asset.
• Detail‑oriented with excellent organizational and time‑management skills.
• Ability to work independently while collaborating across teams in a fast‑paced environment.

Why Join Qu

• Be part of a once‑in‑a‑career opportunity to shape Canada’s newest independent and data‑sovereign data centre and cloud services platform.
• Work with a passionate leadership team committed to building a high‑performing, customer‑centric culture.
• Competitive compensation, benefits, and significant opportunity for career growth as the company expands its product suite.

At Qu, we are committed to building an inclusive, equitable, and accessible workplace where all employees feel respected and supported. We welcome applications from people of all backgrounds.

We are also committed to providing accommodation throughout the recruitment and selection process. If you require accommodation, please let us know and we will work with you to meet your needs, in accordance with applicable human rights and accessibility legislation.