Talent.com
Service Coordinator
Service CoordinatorStaffix Professional Staffing • Vaughan, Ontario, Canada
Service Coordinator

Service Coordinator

Staffix Professional Staffing • Vaughan, Ontario, Canada
Il y a plus de 30 jours
Type de contrat
  • Temps plein
Description de poste

Our client a Managed IT company in North York is in search of a Service Coordinator who can deliver exceptional customer service to their clients.  There a lot of room for quick advancement within the company as hard work is recognized.  They are one of leading IT Solution providers to law firms in the Greater Toronto Area.

Job Description :

Are you ambitious, organized, and a strong communicator? Our client is one of the fastest growing IT Support companies in the GTA. Our Service Coordinator is responsible for all non-technical and 1st level technical Support Desk tasks. Responsible for the coordination, support, management and execution of 1st Level proactive and reactive activities to ensure outstanding client support. These activities include

communicating with clients and vendors.

Essential Duties and Responsibilities :

  • Handle incoming calls / emails / tickets to support our clients
  • Communicate directly with clients to provide status updates or necessary follow-up
  • Communicate and work directly with vendors to ensure client issues are resolved
  • Monitor incoming incidents reported at the Service Desk and route appropriately to

respective teams

  • Basic 1st level troubleshooting and issue resolution
  • Clearly document issues and solutions
  • Assist the Service Desk to help meet all SLA requirements and exercise an ownership

mentality toward customer needs, showing respect and consideration to all team

members and contributing improvements where possible to IT Service Desk operations

and processes

  • Collaborate with team and Service Desk Manager to assess process improvement

opportunities, assess tools, etc. to improve Support operations

  • Keep manager informed of issues that may impact the organization
  • Send out customer communication

Requirements :

  • Comfort with Windows desktop and Microsoft Office Suite
  • Ability to grasp new technology
  • Ability to follow standard operating procedures
  • Ability to multi-task
  • Strong organizational skills
  • Experience working in a customer facing (in-person or remotely) role
  • Exceptional customer service and communication skills (including C-level)
  • Ability to set and manage client expectations
  • The ability to work effectively in a fast-paced environment
  • Strong time management skills
  • Attention to detail and strong desire to learn

Compensation :

Our client offers excellent compensation and benefits, including competitive salaries

commensurate with experience, family benefits plan, internal rewards, profit sharing,

and a generous vacation plan.

Créer une alerte emploi pour cette recherche

Service Coordinator • Vaughan, Ontario, Canada

Offres similaires

Client Service Coordinator

Spectrum Health Care IncMississauga, Peel Region, CA
Temps plein

Your happiness and well-being are top priorities at Spectrum! We offer the most competitive wages, RRSP matching, benefits, paid sick days, and more!.Full Time Client Service Coordinators.Full Time...Voir plus

 • Offre sponsorisée

Bilingual Customer Service Coordinator - concord

Multyconcord, on, ca
Temps plein

Multy Home is a global manufacturer of Outdoor Living, Lawn & garden and functional flooring products.From an extensive collection of planters and garden edging, to a broad range of decking and pri...Voir plus

 • Offre sponsorisée

Coordinator Client Service

Acosta GroupMississauga, Peel Region, CA
Temps plein

As a Premium Coordinator, Client Service you’ll support a team in all aspects of retail execution, project management and maintaining customer relationships.The coordinator will also evaluate curre...Voir plus

 • Offre sponsorisée

Onsite Customer Experience & Service Coordinator

Rentokil InitialVaughan
Temps plein

A leading pest control company in Vaughan is looking for a skilled Customer Experience Representative to support their team.The role focuses on building customer relationships, processing orders, a...Voir plus

 • Offre sponsorisée

Service Coordinator III -Bilingual (English& French),Stationary Metrology, Customer Support

Hexagon ABOakville, ON, CA
Temps plein

Hexagon Manufacturing Intelligence division is seeking a Service Coordinator III – Bilingual (English & French) located in Oakville / Montreal.The Coordinator will drive new service sales across st...Voir plus

 • Offre sponsorisée

Patient Service Coordinator

CanadianorthodonticpartnersVaughan, York Region, CA
Temps partiel

We are looking for a talented Patient Service Coordinator to join our.Canadian Orthodontic Partners provides support services to.We provide an enhanced level of patient care and service experience ...Voir plus

 • Offre sponsorisée

Bilingual Service Coordinator

Bilingual SourceVaughan, York Region, CA
Temps plein

Our client is looking for a dependable Bilingual Service Coordinator to manage service dispatch operations for Quebec and support Central dispatch when needed.You’ll coordinate technician schedules...Voir plus

 • Offre sponsorisée

Customer Service Operations Coordinator

Evertz Microsystems LimitedBurlington, Halton Region, CA
Temps plein

A leading technology company in Burlington, Canada, is seeking an administrative support professional.Responsibilities include responding to inquiries, providing administrative assistance, and main...Voir plus

 • Offre sponsorisée

Service Coordinator

WORKFORCE - Staffing SolutionsMississauga
Temps plein

Currently seeking a service writer to work in a heavy equipment repair environment.Providing administrative support to service department.Scheduling service and ensuring efficient process for field...Voir plus

 • Offre sponsorisée

Client Services Coordinator

Avison YoungMississauga
Temps plein

You are a high achiever looking to thrive in a fast-paced environment.You take pride in your own work but are comfortable collaborating with a team of highly motivated individuals.You can communica...Voir plus

 • Offre sponsorisée

Customer-Focused Service Coordinator in Dynamic Environment

ConvergintMississauga, Peel Region, CA
Temps plein

Become a pivotal Service Coordinator, delivering exceptional customer support and service coordination.Manage incoming service calls while scheduling and dispatching technicians to enhance customer...Voir plus

 • Offre sponsorisée • Nouvelle offre

Service Coordinator

Naylor Building Partnerships Inc.Oakville, ON, CA
Temps plein

Do you enjoy working in a busy office environment, have strong communication skills and excellent organizational skills? If so, Naylor has an exciting opportunity for you!.We are currently seeking ...Voir plus

 • Offre sponsorisée

Service Coordinator

TRI-AIR Systems, Providing Heating and Cooling SolutionsBrampton, Peel Region, CA
Temps plein

We are a leading commercial HVAC (Heating, Ventilation, Air Conditioning) service and maintenance company based in Brampton.We are hiring a Service Coordinator to meet the growing needs of our busi...Voir plus

 • Offre sponsorisée

Service Contract Coordinator

ThermoFisher ScientificBurlington, ON, Canada
Temps plein

As part of the Thermo Fisher Scientific team, you''ll discover meaningful work that makes a positive impact on a global scale.Join our colleagues in bringing our Mission to life every single day.We...Voir plus

 • Offre sponsorisée

Parts & Service Coordinator

Charger Logistics Inc.Brampton, Peel Region, CA
Temps plein

With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continues to grow.Charger logistics invests time...Voir plus

 • Offre sponsorisée

Dynamic Customer Account Coordinator Focusing on Service Excellence

NFIMississauga, Peel Region, CA
Temps plein

Elevate client relations as a dedicated Customer Account Coordinator.Utilize your strong data entry and troubleshooting skills to manage orders and resolve issues promptly to ensure seamless servic...Voir plus

 • Offre sponsorisée

Coordinator Client Service

Acosta Sales & MarketingMississauga, Peel Region, CA
Temps plein

As a Premium Coordinator, Client Service you’ll support a team in all aspects of retail execution, project management and maintaining customer relationships.The coordinator will also evaluate curre...Voir plus

 • Offre sponsorisée

Service/Scheduling Coordinator

Onyx-Fire Protection Services Inc.Mississauga
Temps plein

Onyx-Fire Protection Services Inc.Service / Scheduling Coordinator.The Service/Scheduling Coordinator is motivated, with a strong technical and administrative focus to coordinate compliance prevent...Voir plus