Director, Consulting and Advanced Analytics - Center for Advanced Analytics Data Science and Innovation (CAADSI)

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients / clients / residents and families : Reporting to the Senior Director, Consulting and Advanced Analytics, the Director is accountable for providing leadership and implementing strategies developed and outlined by the Senior Leadership to the FHA Center for Advanced Analytics, Data Science and Innovation (CAADSI). Identifies opportunities and helps to implement solutions that optimize the use of health care resources employed to deliver services across the care continuum and improve population health and outcomes. Provides comprehensive support and ensures alignment for directional and service planning and forecasting across FHA transformation initiatives, programs, networks, continuums and entities. Directs project management and technical support activities for system-wide and entity-based performance improvement initiatives to enable best practice implementation and improved resource utilization. Establishes and coordinates project teams and provides leadership, guidance and support to staff to achieve goals and deliverables associated with directional planning and systems performance improvement. Positions group to provide information and improvement expertise to the organization drawing on data and resources across the CAADSI portfolio. Key partnerships are with other members of the CAADSI Leadership Team, transformation / network / continuum / program leaders, patient flow leaders, other corporate services (including financial planning, facilities planning, employee engagement, population health, etc.) Reporting directly to the Director are Managing Consultants, Project Leaders, UI UX Consultants and Business Analysts. Responsibilities Ensure implementation of standardized methodologies and best practices - such as Analytical Management Framework (AMF), by effective planning, development of tools, templates and sustainment plans. Ensure development, implementation and monitoring of operational plans in accordance with external and / or internal requirements and expectations, including goals, objectives and strategies that are supported by performance metrics and are aligned with organizational priorities. Ensure provision of effective project management, and process improvement support to clinical and operational staff to help improve the flow of patients across the care continuum, the quality of care, and overall system performance. Facilitate production, dissemination and application of customized and scalable performance reports in conjunction with the Data Management and Reporting teams, optimizing accuracy, timeliness and automation opportunities as well as alignment with other performance reporting processes. Develop and recommend inputs such as gap analysis, insights, issues and risk analysis for strategies and policies to advance the coordination, amalgamation and / or integration of services to improve performance. Collaborate with other CAADSI leaders to create / adopt frameworks and ensure capability for monitoring and reporting the impact of improvements in system performance, and the impact on population health and outcomes. Support the application of new analytical tools / techniques / models to address operational and system challenges in support of performance improvement, including system efficiency and population health and outcomes by implementation and change management plans. Ensure optimal integration of previous Regional Planning functions and previous Patient Flow Improvement functions into a cohesive / coordinated system performance group, and effectively leverage the opportunities created by positioning the group within CAADSI. Identify and pursue new / expanded opportunities for performance improvement through systematic monitoring of internal / external sources and regular interaction with key partners. Provide leadership and direction to designated team members using effective communication management techniques. Provide oversight to Client management, problem solving, addressing program / network / site issues and gaps by developing and mentoring teams to develop solutions. Manages and provides a safe and healthy workplace for patients / clients and staff and ensures that health and safety requirements for operational area are met. Reports unsafe situations; investigates and takes corrective action and / or notifies appropriate personnel. Qualifications Master’s Degree in Health Services Administration, Sciences or Business Administration supported by seven to ten years’ recent, related experience in progressively more complex management / leadership roles with responsibilities for strategic and service level planning, managing large scale projects and initiatives, applying a variety of quantitative and qualitative approaches to a range of planning activities and performance improvement opportunities, and effective interaction with wide range of clinical, operational and leadership partners. Expertise in Quality improvement, Change management and lean improvement techniques are an asset. COMPETENCIES : Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional / Technical Capabilities Expertly applies knowledge of qualitative and quantitative analysis, as well as strategic and service planning in complex environment with competing interest and priorities Uses expertise to influence internal and external partners in support of the strategic priorities and performance expectations of the organization Expertly communicates service and directional plans, performance improvement projects, metrics and results, and the knowledge gained from comprehensive / complex qualitative and quantitative analysis, forecasting and scenario development to audiences both internal and external to the organization. Acts as a senior advisor on strategic level issues & opportunities, as well as service level implications from organizational changes Demonstrates effective leadership to engage, inspire and involve partners including staff and physicians in a complex and interrelated system to implement necessary improvements and system efficiencies in both the planning and implementation stages. Demonstrates comprehensive understanding and experience with strategic issues and service opportunities across the continuum of care. Utilizes sounds business acumen to manage the fiscal resources of assigned area and projects in a manner that is financially responsible and consistent with the overall goals of the organization. Exhibits effective leadership, coaching, and mentorship to designated staff and managers, fosters collaborative working relationships, and supports the ongoing development of staff. About Fraser Health Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region. People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,+ staff, medical staff and volunteers. We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner. Together, we are the heart of health care. Instagram | Facebook | LinkedIn | X | Indeed | Glassdoor IMPORTANT : Recruitment scam warning Please be on alert for recruitment scams. 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