About the role
The Install and Service Technician is responsible for installation and service work for RAM Elevator and Lifts’ product lines. As a customer facing role, this individual will interact with customers to ensure their needs are met and a high level of customer satisfaction is maintained. The Install and Service Technician will advise customers of both needed and proactive service offerings on installed products. Attention to detail and mechanical aptitude are critical for this position.
This role requires travel to sites across northern Alberta with the majority of work in the greater Edmonton region. Travel to sites across North America may also be required from time to time to support our dealer partners and hybrid markets.
Responsibilities
- Residential elevator and commercial lift installation, inspections and service work
- Repair work as needed
- Provide excellent on-site customer service when interacting with contractors and customers
- Out of town travel within Alberta to customer sites
- Actively promote preventative maintenance plan
- Identify areas for continuous improvement and work with management to implement
Qualifications
Clear criminal background checkMinimum 5 years’ experience doing elevator and lift service and maintenanceAlberta Elevator Constructor Journeyman certificate is an assetAbility to lift up to 75lbs multiple times a dayFamiliarity with relevant elevator code is an asset (CSA B44-13, CSA B355-09, CSA , etc.)Must have good mechanical skill setMust be a self-starterMust perform at a high level of due diligence and have good attention to detailFamiliar with various hand and power toolsFull Class 5 driver’s licenseExperience towing a trailer is an assetClear driver’s abstractAs they will need to be insured to drive company vehicles, successful candidates must be at least 25 years oldValid CSTS is requiredValid First Aid is requiredValid Fall protection training is requiredValid WHMIS is requiredJob Types : Full-time, Permanent
Salary : $$ per hour
Additional pay :
Overtime payBenefits :
Casual dressDental careDisability insuranceExtended health careLife insuranceOn-site parkingPaid time offVision careSchedule :
8 hour shiftDay shiftMonday to FridayApplication question(s) :
Do you have experience towing trailers?Can you lift up to 75lbs, multiple times a day?The successful candidate for this position must be at least 25 years old, as they need to be insured to drive company vehicles. Do you meet this age requirement?Can you provide a clear Criminal Background Check?Can you provide a clear driver’s abstract?Experience :
elevator and lift service and maintenance : 5 years (preferred)Licence / Certification :
Class 5 driver’s licence (preferred)Elevator Constructor Journeyman certificate? (preferred)Work remotely :