Program Manager

Program Manager at ATS Corporation

The world isn’t standing still, and neither is ATS Life Sciences. We don’t follow the trends – we set them! Are you interested in being part of a team that makes a difference? Join our growing ATS Life Sciences Systems division : we custom design, build, and service critical automated solutions for medical device and pharmaceutical companies. We are dedicated to improving the quality of life worldwide in environments where there is no room for error. Leading life sciences companies trust us to resolve their production challenges.

Job Description

Responsible for programs and large projects from receipt of purchase order through final installation and customer acceptance. Manages life‑cycle of key customer programs, maintains overall accountability for the program portfolio, serves as the key customer contact, and reports to the Program Steering Committee as required.

Responsibilities

• Lead the program team to execute projects on schedule, at or below budget, delivering the contracted scope of work to all applicable codes and standards.
• Act as the key customer contact for escalations, ensuring customer satisfaction and maintaining regular written documentation of program events.
• Manage program risks : assess, identify, develop mitigation plans, forecast, and develop program budgets and schedules.
• Oversee program resources, ensure adequate assignment, and manage financial performance : estimate revenue, ensure timely invoicing, monitor receivables, and obtain necessary approvals for on‑time payment.
• Provide accurate financial and resource forecasts and prepare reports for ATS management.
• Demonstrate Extreme Ownership, lead and mentor the Program PM team, conduct regular team meetings, issue weekly program updates, and coordinate the post‑project review process.
• Serve as the customer advocate : deliver maximum customer satisfaction, develop long‑term relationships, and elevate issues to the next level of management as needed.
• Track contract changes, prepare Change Order Requests, review and approve PM‑generated CORs, and ensure changes are executed only after customer agreement.
• Recognize Change Order opportunities, execute them ethically, support sales with customer visits and presentations, and promote aftermarket service offerings.
• Maintain the highest ethical standards and comply with ATS Code of Business Conduct and all applicable safety, health, and environmental (HSE) standards.

Qualifications

Key Attributes

Benefits

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Project Management and Information Technology

Industries

Automation Machinery Manufacturing

Accessibility & EEO Statement

ATS is in compliance with the Accessibility for Ontarians with Disability Act (AODA), 2005 and will, upon request, assist those who may require specific accommodations due to a personal disability. We would ask that those who require assistance to notify our offices as soon as possible if accommodation is necessary.

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