Senior Technical Product Manager - SmartHome Hardware

Senior Technical Product Manager - SmartHome Hardware

Location : Vancouver, BC, CA, V6B 0M3

Jobs by Category : Sales and Marketing

Job Function : Product Management & UX / UI Design

Status : Full Time

Schedule : Regular

Description

Create awesome experiences for our customers.

Our team and what we’ll accomplish together

Our Connected Home Hardware team researches, ideates, designs, develops, and manages consumer technologies to make our customers' interaction with TELUS services faster, seamless, and more reliable. Whether finding new ways to connect consumer devices, advancing product form factors, or improving machine-to-human interactions, our team focuses on improving our customers' lives by making technology simpler and friendlier.

We work closely with our engineers, marketing teams, industrial designers, and manufacturing partners to manage products from conception to launch and retirement. We support Optik TV, internet access hardware, Boost Wi‑Fi, SmartHome, and more.

What you’ll do

As a Senior Technical Product Manager – SmartHome Devices and Accessories (L4 Product) in the TELUS Connected Home Hardware Team, you will develop and manage our portfolio of hardware devices that support our SmartHome service. You will assess and evaluate TELUS’ current and future SmartHome hardware portfolio for products including but not limited to IoT hubs, security cameras, security and life safety sensors, door locks, lighting controls, thermostats, and the accessories complementing these devices. To achieve this, you will manage the end‑to‑end product lifecycle for your product portfolio, working with ODM / OEM partners to define, develop and launch the products, and managing them post‑launch until their end of life. You will define the overall strategy, product roadmap, and technical / feature specifications for our products based on long‑term product vision, user needs, technical and market trends, and platform capabilities.

Specifically, you will :

• Serve as the subject matter expert on competitor products, vendor roadmaps, IoT protocols, Wi‑Fi protocols, smart home technologies, home security and automation technologies
• Develop product roadmap and the in‑home deployment architecture for current and new products
• Conduct market research (technology, consumer, competitor), develop product design (industrial design, packaging, mechanical design, features, usability, and onboarding), and write requirements documentation
• Engage with and get buy‑in from several stakeholders and partners, both internally and externally, on your proposed product roadmap
• Create, maintain, present, and get approval for business cases that support your product roadmap from all leadership levels
• Evaluate mechanical design, RF design, CMF (colour, material, finish) as part of the product development process
• Lead all internal and external teams for product launches and ongoing management, including vendors, engineering (RF, mechanical, software, and firmware), systems and ordering, marketing, logistics, and supply chain
• Create, maintain, and share project plans and schedules for new product development with all leadership levels, both internally and externally
• Maintain strategic partnerships with various hardware, silicon, and software vendors

Qualifications

What you bring

Great‑to‑haves

Salary Range : $92,000-$138,000

Performance Bonus or Sales Incentive Plan : 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as :

A bit about us

We’re a people‑focused, customer‑first, purpose‑driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high‑performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates : if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion

TELUS’s annual revenue

$4.8 billion

The brand value that TELUS brings

12

Consecutive years our annual dividend payment has increased

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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