hotel front desk clerk
- Education : Secondary (high) school graduation certificate
- Experience : Experience an asset
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Answer telephone and relay telephone calls and messages
- Assist clients / guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Other benefits
- Other benefits
- Work Term : Permanent
- Work Language : English
- Hours : 30 to 40 hours per week
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