Information Coordinator

Job Information

Job Title : Information Coordinator

Job Requisition ID : 68765

Ministry : Justice

Location : Calgary

Full or Part-Time : Full Time

Hours of Work : 36.25 hours per week

Permanent / Temporary : Permanent

Scope : Open Competition

Closing Date : April 1, 2025

Classification : Administrative Support 6 (016ASA)

Salary : $2,073.50 to $2,549.41 bi-weekly ($54,118 - $66,539 / year)

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion, and innovation are valued and supported.

Within the Court and Justice Services (CJS) Division, the Resolution Support Centre is the “come in” of the service delivery model, focusing on providing consistent information to Albertans in person, by telephone, or by email and will result in improved client access to the legal information & resources best suited to their situation, improved client experience, and an emphasis on front-end resolution of the legal issues Albertans experience.

Under the direction of the Team Lead, Information Services, you will be a “front line” representative of Alberta Justice. You will provide reliable and current information to Albertans, including self-represented litigants who do not have the assistance of a lawyer.

Your role will involve, but is not limited to :

• Providing information and documentation about CJS programs and services to internal and external stakeholders via phone, in-person, and email.
• Providing information and referrals regarding alternatives to court action, including Resolution Services Programs (such as Assessment Services and Dispute Resolution Services), other GOA departments, NGOs, and local resources.
• Assisting clients in determining sources and location of general and legal information, such as court processes, program policies, and legislation.
• Filing of court documents in accordance with the Alberta Rules of Court, federal and provincial statutes, policy directives, and procedure manuals.
• Preparing orders for self-represented litigants, in court or outside of court, at the direction of the judiciary.
• Researching, developing, and maintaining program and service resource materials to facilitate consistent service delivery and training of staff members.

As the ideal candidate, you will bring :

Qualifications

Required : A high school diploma and four (4) years of related experience in the legal field or environment are required. A combination of legal experience and experience supporting or assisting various clients may also be considered.

Examples of related experience that will be considered include :

Equivalencies will be considered on the basis of :

Assets

Preference will be given to candidates with the following :

All candidates must complete a typing test before submitting an application. A typing speed of at least 40 WPM is required.

How To Apply

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level. We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

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