Job Description
Job Description
Salary :
Duties and Responsibilities
Role Responsibilities include, but are not limited to the following :
- Perform maintenance, repairs and inspections to client and internal vehicles in a safe, accurate and efficient manner
- Completes and reviews repair orders and vehicle inspection reports with Service Advisors and explains any additional maintenance work required to customers in an effort to attain a trusting relationship and long-term retention.
- Liaises with Management / Service Advisors / Installers to ensure a smooth flow of communication during repairs or maintenance work and that all commitments are achieved
- Provides quality workmanship to meet or exceed industry standards and performs tasks in compliance with industry flat rate time allowances.
- Ensures vehicles are kept clean and free of damage using seat covers and floor mats
- Other duties as required
Key Accountabilities
Personal Requirements :
Possess excellent written and oral communication skillsProvide timely and accurate response to all queriesBe committed to providing outstanding customer serviceAbility to work in an open environment which is fast pacedSelf-Motivated / proactive mindsetAbility to work independently as well as part of a teamNatural intuition as opposed to task orientation; ability to think on your feetExcellent organizational skills and analytical skillsHigh Attention to detailSense of humorKnowledge & Skills
Valid drivers license with clean abstractJourneyperson / Red Seal Automotive Technician with 2 + years experienceFull set of toolsGood organization skillsTechnical and computer skills required