Family Support Worker

COMPETITION # 2026-023

2026-024

POSITION TYPE PERMANENT, FULL-TIME

Position Summary

Functioning as part of a coordinated service delivery team, the Family Support Worker (FSW) works proactively with pregnant youth, children and families associated with the Mothering Project and Anne Ross Day Nursery, offering a range of support services that build on the strengths of the family and give the children an optimal opportunity for healthy growth and development. The FSW is a relationship-builder and advocate and provides service in a non-judgmental and culturally appropriate manner, helping families to build new skills and achieve their goals.

Qualifications

Education

• ECE II/III certification with specialization in inclusion support, children with special needs or equivalent
• Education/training in human ecology, child development, applied counselling or a Family Support Worker Certificate
• Must have driver’s license and reliable vehicle

Skills, Expertise and Experience

• Minimum of 2 years’ experience working successfully with young people/children, including those with additional support needs
• Experience working with families in marginalized communities and community agencies
• Demonstrated ability to work effectively with families and children from diverse groups
• Comprehensive knowledge of community resources for parents, families and children

Critical Skills

Proven knowledge and ability in critical thinking, decision-making, problem-solving, and crisis management

Focus on Results

Demonstrated ability to prioritize and focus work-related activities to effectively and efficiently achieve service goals and produce expected results/outcomes

Alignment with Organizational Values

Commitment to the principles that guide Mount Carmel Clinic, as reflected in the history, vision, mission and values

Indigenous Understanding

Knowledge and understanding of Indigenous culture and traditions and the impact of colonization on the health and well-being of Indigenous individuals and families

Interdisciplinary Team, Collaboration

Proven ability to work within an interdisciplinary team environment with respect, professionalism, cooperation, sensitivity and cultural awareness

MCC Philosophies

Strong knowledge, commitment and demonstrated ability to apply diversity, equity, cultural safety, pro-choice, social determinants of health, population health, harm reduction, trauma-informed and community development principles in all aspects of the work

Communication

Excellent verbal and written communication skills and proficiency in the use of computer systems

Assets

Understanding of childhood development models

Bona Fide Occupation Requirement

Gender is a bona fide occupational requirement: this position is open to self-identifying female applicants only