Senior Technical Analyst

THE ONLY DIRECTION YOU KNOW IS

above AND beyond.

The Opportunity
Youre one of those people whos always got their head in the cloudsor rather the cloud. We love that about you. Youre passionate about helping organizations collaborate innovate and thrive with Microsoft 365. Were looking for a senior technical analyst with deep hands-on experience delivering and managing Microsoft 365 at scaleacross core services like Teams SharePoint Exchange OneDrive and Entra ID. Youve also worked with Microsoft Purview for compliance and data governance and you know your way around Microsoft Defender for Office 365 and Defender for Cloud Apps to keep collaboration secure and threats in check.

The Team Youve Been Looking For
AMA is more than a workplace; its a family. Together we help protect the things that matter most to our more than one-million memberseverything from roadside safety to retail savings food security to childhood well-being. And with operations that span automotive registries travel insurance and more the opportunities to grow with us are almost limitless!

Building on a century of proud service in Alberta communities were passionate about making a meaningful difference in the places where we live and work. And that all begins with our people.

As part of the AMA team youll enjoy:

• Competitive salary and flexible benefits
• Employer-paid retirement savings program
• Employee-exclusive discounts on travel insurance memberships and more
• Free travel medical insurance for you and your immediate family
• Ongoing professional development
• Paid vacation and personal days including a Volunteer Day and Me Day
• Flexible work models that make sense for your lifestyle

Who You Are

• You like being in an environment that allows you to connect and interact with people daily but are just as comfortable working independently.
• Youre confident making decisionsguided by data your lived experiences and a strong sense of integrity.
• Yourea problem solver with an inquisitive analytical mind. You love coming up with new ways to tackle a challenge and relish digging into the details to find a solution while reducing risk.
• You know how to talk tech without the jargonand people love that.
• Youre not afraid to ask why and push for better ways of doing things.

How Youll Make an Impact

• Youre a strong communicator who can translate technical concepts into clear business-friendly languageand vice versa
• You know how to juggle priorities balancing operational responsibilities with project work and you thrive in environments where you can take initiative with minimal direction
• You have apost-secondarydegree or diploma inan appropriate field like InformationTechnologyor Computer Science
• Minimum 5 years of hands-on experience in a fast-paced mid-size to enterprise environments including:
  • Microsoft 365 core services such as Teams SharePoint Online Exchange Online and OneDrive
  • Advanced PowerShell skills for automating tasks generating reports and managing configurations across Microsoft 365 and Entra ID
  • Extensive experience managing hybrid identity environments using Microsoft Active Directory Entra ID and Entra Connect conditional access and identity lifecycle management
  • Hands-on experience with Microsoft Purview including the creation of retention and sensitivity labels policy configuration and compliance reporting to support data governance and regulatory requirements
  • Deep understanding of Microsoft Defender for Office 365 and Defender for Cloud Apps including configuration of custom threat protection policies for high-risk users real-time session control and app discovery to identify and manage shadow IT
  • Proven experience enabling secure external collaboration using Entra ID External Identities (B2B) including guest access governance cross-tenant access settings and integration with Teams SharePoint and OneDrive

What You Bring to the Table

• Microsoft Certified: Microsoft 365 Administrator Expert
• Microsoft Certified: Identity and Access Administrator Associate
• Experience with Microsoft Graph API for advanced automation and integration
• Experience with Power Platform (Power Apps Power Automate Power Pages)
• Experience with regulatory compliance frameworks (PCI DSS OSFI etc)
• Experience with implementing Privilege Access Management solutions

Belonging Matters Here
AMA is committed to providing an inclusive respectful and accessible environment. If you require an accommodation at any time during our recruitment process please contact . Well work with you feel supported throughout your journey with us.

WORK MODEL:

We thank all applicants for their interest; however only those selected for an interview will be contacted.