Commercial Fleet & Lease Manager

Do you have what it takes to join one of Canada'sBest Managed Companies?

Our Langley Chrysler and Mainland Ford has an exciting opportunity foran experienced Fleet & Lease Manager to join their growing team.

In our vibrant and exciting workplace, you'll get the chance to showcaseyour abilities and make a significant impact in the automotive industry.

Aspart of our team, your role as a Commercial Fleet & Lease Manager will bevital in providing quality customer service, building rapport, and growingexisting relationships.

All while driving sales of vehicles, along withpromoting our business products.

Schedule : Full-Time; 5 days per week

About the Role

Reporting to the General Manager, the Fleet & Lease Manager worksdirectly with clients to achieve departmental sales goals.

Schedule : Full-Time

Remuneration : $100,000 - $200,000 / year

What we offer :

• Extended Health Care
• Dental
• RRSP
• Employee Assistance Program
• Paid time off, etc.
• Employee Discounts
• Weekly Incentives
• Real-time Comprehensive Training

What your day will look like :

• Support overall dealership's sales growth within the Canadian market, including commercial / fleet account sales, corporate fleets, dealer service loaner fleets, dealer demonstrator fleets, etc
• Managing commercial contacts and developing new commercial business
• Assist Senior Management in ongoing training of staff in all aspects of the sales process including rapport building techniques, follow-ups, on unsold, sold and service guests, phone skill training, scheduling appointments etc.
• Remain abreast on available inventory and update sales staff to optimize customer choice and inventory turn around
• Ensure all sales department staff display and maintain high customer satisfaction ratings
• Articulate vehicle selection, attributes, model options, features, purchase and finance options, and dealership policies / services to sales staff and customers when needed
• Measure and report sales metrics, monitor actuals to plan and review with the General Manager on a monthly level
• Facilitate delivery of vehicles by providing a clear explanation of vehicle and features operation, warranty, and servicing requirements
• Negotiate sales closure in a clear, concise, and highly ethical fashion
• Manage customer issues and escalations
• Remain abreast on all product knowledge, finance options, promotions, value-add products / services, servicing plans, and industry trends
• Demonstrate behaviors consistent with the Trotman Auto Groups expectations as it pertains to interactions with customers, colleagues and vendors

Who you are :

• Minimum of 3 years of Fleet & Lease Manager experience in an automotive dealership required
• Ford experience an added advantage
• Must possess a valid VSA license
• Valid Class 5 driver's license with a clean driver’s abstract
• Excellent customer service skills with the desire to exceed expectations
• Must be energetic and enthusiastic to grow the department alongside a partner
• Willing to network and connect with local small business
• Experience in the role, or equivalent experience as a Sales Manager
• Understanding of financial side of the business and lease fundamentals
• Positive can do attitude!
• Creative thinking to find new business
• Tech Savvy - Dealer Socket, Outlook, MS Office Applications, Social Media

INDHIGH