We are looking for an Administrative Coordinator to support the customer advocacy team in maintaining accurate and searchable customer reference information in Waterloo, Ontario. This Long-term Contract position focuses on reviewing records, validating supporting assets, and improving data quality across connected tools used by internal teams. The successful candidate will work with multiple information sources to keep reference content current, organized, and useful for reporting and stakeholder access.
Responsibilities:
• Review customer reference materials across internal and external sources, reconcile discrepancies, and update records so information remains complete and properly categorized
• Examine asset URLs within the reference database, correct missing or inactive links, and help preserve reliable access to supporting content
• Maintain customer reference entries in integrated systems by validating details and enhancing record accuracy for internal search and usage
• Develop report templates to support recurring monthly sales dashboard reporting and improve consistency for participating teams
• Create spotlight summaries aligned to key pillars and use cases to make reference content easier to identify and showcase
• Compare closed-won cloud reporting against existing reference records, document confirmed matches, and capture relevant product details for follow-up by reference managers
• Update reference profiles with revised cloud deployment information provided by partner teams to ensure records reflect current classificationsWaterloo
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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Administrative Coordinator (remote) • Toronto, ON, CA
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