Administrative Support III

Your Opportunity

Assisted Living Alberta is dedicated to Enhancing Care in the Community, helping people be healthy, well and independent in their homes and communities. For more information : Assisted Living Alberta Edmonton Zone Continuing Care provides services through five main program areas : Home Living, Supportive Living, Facility Living, Transition Services and Palliative Care. If you are interested in working independently in a fast‑paced environment providing business support to Continuing Care programs, this position may be of interest. As the successful candidate, you will work under the guidance and direction of the Team Lead and will work with a diverse team of professionals. You will assist with administrative duties necessary to administer Continuing Care Programs, client data entry, record management, and related documentation.

You will draft routine correspondence, complete the typing / word processing and formatting of documents, spreadsheets and graphs. You will utilize developed skills to carry out a diverse set of activities. This includes using self‑directed judgement to prioritize work.

Requires MS office experience and skills, as well as a strong understanding of the organization, processes and stakeholders.

Key Responsibilities

• Coordinating, preparing, and distributing confidential reports and supporting documents for management meetings.
• Booking meetings.
• Preparing and submitting parking and expense claims.
• Responsible for records management.
• Entering client data into a variety of information systems.
• Drafting and formatting routine correspondence.
• Word processing and formatting of documents.
• Scheduling client appointments through Outlook.
• Assisting clients with obtaining equipment.
• Ordering / maintaining general and medical / surgical supplies.
• Reception duties i.e., greeting clients, answering phones.

Description

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Job Details

Required Qualifications

Completion of Grade 12 or equivalent.

A high school diploma (equivalent qualifications / experience will be considered) with additional formal office training and recent related experience is required. Applicant must have a strong knowledge of Microsoft Office including Word, Excel and PowerPoint software programs. Excellent formatting, grammar and proofreading skills are required. Must have the ability to deal with numerous interruptions and work independently in a busy multi‑tasking environment. Strong written and verbal communication skills. Excellent Customer Service. Strong problem solving and critical thinking skills. Exceptional attention to detail and accuracy. We are seeking an individual with outstanding interpersonal and organizational skills. The ability to work under pressure and adapt to changing priorities is essential. Physical demands of the job include sitting for extended periods, lifting office / medical supplies and equipment weighing up to 30 lbs., using repetitive motions, lifting, bending, reaching and standing for prolonged periods. At the time of interview, you may be required to demonstrate your computer knowledge and proficiency by completing a hands‑on assessment. You must demonstrate sufficient typing speed to meet workload demand and navigate through various computer programs including Microsoft Office (Word, Excel, Access, PowerPoint), Visio, Outlook and Internet.

Preferred Qualifications

Previous Continuing Care experience. An intermediate knowledge of MS‑Excel, MS‑Visio, and MS‑Project. Basic knowledge of e‑people, CC Desktop and My Learning Link.

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