Room Attendant-RRCR

River Rock Casino Resort is looking for self-motivated individuals who are able to perform physically demanding tasks of a hotel Room Attendant in a fast-paced environment.

We are looking for team members eager to be a part of the Rock-Solid team and take pride in their work of maintaining the cleanliness of assigned guest’s rooms and public areas of the Resort.

The Successful candidate will be responsible for, but not limited to the following :

• Making beds, changing linen, vacuuming and cleaning as per policies and procedure
• Providing the rooms with fresh towels and toiletries
• Restocking inventories as required
• Answering guests’ questions
• Checking that TVs, radios, lights and AC / Heating are in proper working order
• Dusting and polishing furniture
• Scrubbing floors, walls and windows as required
• Emptying and cleaning waste paper baskets and ashtrays
• Removing linens and garbage to appropriate bins
• Shampooing carpets as directed and required
• Reporting damages to Team Leader or Manager
• Liaising and communicating effectively with all appropriate operational departments
• Ensuring compliance with licensing laws, health and safety and other statutory regulations
• Performing other duties as assigned or directed

The Successful candidates will demonstrate the following qualifications :

• Available to work up to 40 hours per week in a variety of shifts including early morning and weekends as we operate 24 hour per day, seven days a week
• High School Diploma
• Ability to stand for long periods of time
• Ability to lift 50 pounds
• Previous housekeeping experience an asset
• Energetic, highly motivated
• Highly organized with the ability to multitask in a fast-paced environment
• Ability to successfully obtain a Criminal Record Check
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
• A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests
• A willingness to learn, develop and achieve new skills for personal and professional development
• Live GCE Values on the job : Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship
• A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence

Candidates must be ready and willing to work a flexible schedule. The scheduled hours of work will be based on business needs.

Great Canadian Entertainment is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors.

We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required.

We thank all applicants for their interest, and will contact those qualified to continue in the recruitment process.

Who we are!

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada.

With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms.

Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate : supports new and better ways to be successful.
• Be your Authentic Self : environment that values diversity as a source of strength.
• This isn't your typical 'corporate ' job. We work hard and we have fun!

The only thing we don’t play games with ..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported.

We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!