Overview
PetSmart’s Pet Training Instructor is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. They will actively seek out pets and pet parents to educate them on the benefits of pet training and will deliver pet training services in accordance with PetSmart’s curriculum.
Benefits
- Paid weekly
- Health benefits : medical, dental, vision
- 401k
- Tuition assistance
- Associate discounts and perks
- Paid time off for full-time associates
- Career pathing
- Development opportunities
Essential Responsibilities
Responsible for pet parent experience and outcomes conducted over the telephone, in person or online, and responding to pet parent concerns.Actively sell training classes in store, over the phone and online.Educates pet parents about the benefits of our entire pet training curriculum.Maintains all paperwork related to pet training.Educates fellow associates and acts as the subject matter expert for their location on the benefits of pet training.Schedules training classes as outlined by the Company expectations.Responsible for creating a safe environment for the people and pets in their classes and surrounding areas of the store.Ensures the pet training area and surrounding areas are clean and presentable.Recognizes associates for their contributions to selling pet training.Responsible for taking immediate action when a sick / injured pet is identified in the store; transport to the vet as needed.Recommends, informs and sells merchandise and services.Assists and works in other departments as required. Other duties may be assigned.Participates in our culture of Belonging and Recognition.Follows all Company Policies and Procedures.Qualifications
1-2 years of retail experience in a customer-focused environment.Accredited in PetSmart Training Instructor CourseProficiency in computer applications.Ability to react under pressure and maintain composure.Flexibility in schedule, able to work evenings, weekends, and holidays as neededStrong organizational skills and attention to detail.Strong written and verbal communication skills.Physical Demands and Work Environment
Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Associate must frequently lift and / or move up to 50 pounds and occasionally team lift and / or move more than 100 pounds.While performing this job, the associate is occasionally exposed to moving mechanical parts and a wet environment with an abundance of pet hair. The noise level is moderate; exposure to live animals is common.Do What You Love
Join us for a chance to make a meaningful impact every day. Whether it’s helping a customer choose their first fish, celebrating a pet’s birthday, or seeing the smile on a pet parent’s face after a fresh groom, you’ll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
We’re excited you’re interested in joining our team and helping us in our commitment to doing Anything for Pets, and the people who love them. Apply Now!
Note : This listing does not guarantee that the position is currently open or available. We are continually building a network of talented candidates and are always accepting applications. Contact your local PetSmart store to check on current openings.
Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is eligible for benefits as described at https : / / benefits.petsmart.com / ca /
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.
Job Details
Seniority level : Not ApplicableEmployment type : Full-timeJob function : Management and ManufacturingIndustries : RetailLocation : North Bay, Ontario, Canada
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