Account Manager (Upstream Chemicals)

Would you like to take ownership of a team delivering service and maintenance to our customers?

Do you enjoy being part of a successful team?

Join our Upstream Chemical team

Baker Hughes is the first and only comprehensive provider of digital oilfield products, services and solutions. Drawing inspiration from its rich heritage as an inventor company, Baker Hughes harnesses the passion and expertise of its people to improve productivity throughout the entire oil and gas value chain.

Partner with the best

As an Account Manager you will be responsible for all resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Contributes to the development of an operational year plan for own department activities of the team. Suggests improvements in products, processes and procedures.

Fuel your passion

As an Account Manager, you will be responsible for:

• Fielding resource deployment planning and execution to meet customer and business metrics · Interface with the customer service managers on issues escalation ·

• Developing long range forecast for region resource needs · Develop and execute short and long-range resource plans based on resource forecasts and region business commitments

• Including recruitment, skills reviews, and resource development through advance level training

• Working together with people from the business unit. Contacts are under guidance and/or geared towards specifying activities, planning of activities and giving explanations on technical issues.

• Handling standardized project processes. Guidelines for choosing the right actions. Some latitude in ways of working and planning.

• Handling targeted clients. Works on the basis of predefined contracts and frameworks. Some latitude to deviate from those conditions.

To be successful in this role you will:

• Bachelor's degree from an accredited university or college or a high school diploma / GED with at least 4 years of experience in Services.

• Have 3-5 years' experience with good mechanical aptitude.

• Have demonstrate excellent communication skills and an ability to build trusting relationships with internal customers and suppliers

• Be able to demonstrate good hands-on knowledge and experience of directional drilling

• Have demonstrate experience of leading, mentoring and motivating teams in a technical environment

• Be an experienced problem solver, with a methodical approach to solving complex customer issues

• Be able to work in a variety of environments including on-shore facilities and customer locations

• Be willing to gain industry experience and undergo product line training

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.

• The working hours will be discussed during the interview.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities

• Comprehensive private medical care options

• Safety net of life insurance and disability programs

• Tailored financial programs

• Additional elected or voluntary benefits

The Baker Hughes internal title for this role is: Services Experienced Professional - Field Svc Ops - DSC-non NAM