Customer Experience Associate - Kapuskasing, Contract (15 hrs / week)

Customer Experience Associate - Kapuskasing, Contract (15 hrs / week)

Join to apply for the Customer Experience Associate - Kapuskasing, Contract (15 hrs / week) role at Accelerate Her Future®

Application opened 1 week ago – be among the first 25 applicants.

Requisition ID : 245976

Join a purpose‑driven winning team, committed to results, in an inclusive and high‑performing culture.

About The Role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people‑centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch Network, the focus is to provide exceptional service throughout the customer’s journey.

• Take a proactive approach to discovering our customer’s needs and listening to understand what they are asking for.
• Process day‑to‑day transactions.
• Nurture rich, long‑standing relationships.
• Contribute to the branch’s targets by identifying and fulfilling simple sales opportunities.
• Be a technology expert and share your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs.

Is this role right for you?

Skills

What’s in it for you?

Location(s) : Canada – Ontario – Kapuskasing

Scotiabank is a leading bank in the Americas. Guided by our purpose : “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Seniority level : Entry level | Employment type : Contract | Job function : Other | Industries : Think Tanks

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