Inside Sales Representative

About the Role

Centrix Control Solutions is expanding its team and has an immediate opening for an Inside Sales Representative who will work closely with our Technical (Outside) Sales Representatives and internal teams to drive product sales, by delivering exceptional service and technical support to our customers. Responsibilities include acting as a technical resource for our staff and customers, preparing quotations, processing orders, and ensuring timely delivery. Based in our Port Coquitlam office, the successful candidate plays a vital role in supporting our customer base across BC, Yukon, and NWT. Our core markets include water & wastewater, mining, pulp & paper, oil & gas, and food & beverage.

• Develop a deep understanding of Centrix products and services, and confidently communicate their value and functionality to customers
• Act as a technical resource for our staff
• Build strong relationships with our customers, Centrix teams, and principals
• Analyze customer-provided application and process information to assess product suitability
• Proactively identify opportunities to add additional scope to customer inquiries
• Gather all required technical and commercial details to quote confidently
• Understand pricing structures, discounts, and contract terms
• Prepare and send technical and commercial quotations
• Proactively follow up on quotes, leads, and customer interactions
• Assist with closing deals, especially for smaller or repeat orders
• Manage and prioritize sales opportunity pipeline, collaborating with our Technical Sales Representatives
• Know when to walk away from an opportunity
• Follow up post-sale with customers to uncover repeat business or service needs

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