Summary of Position
This person is responsible for the efficient management and productivity of the COWS store. This person is also accountable for the overall operation of the store as well as the motivating and maintaining of staff relations.
Duties Include (but are not limited to) :
- Demonstrating COWS World Class Service
- Greeting and serving customers
- Being competent in all aspects of work done by sales people, scoopers, supervisors and assistant managers
- Completing payroll summaries
- Being aware and having a working understanding of company policies
- Being involved in the hiring process
- Carrying out employee and store evaluations
- Motivating employees
- Holding regular staff meetings
- Addressing employee and customer concerns
- Planning and conducting training sessions with assistant managers and supervisors
- Being responsible for ensuring the preparation and submission of financial reports on a timely basis
- Scheduling
- Ensuring bank deposits are completed and confirmed with a receipt from the bank
Qualifications :
Is energized by customer interactionHas strong written and verbal communication skillsHas the ability to build a positive relationship with customers and staffHas a competitive spirit and desire to sellHas efficient and creative problem solving skillsHas proven leadership and organizational skillsHas the ability to read and comprehend financial statementsHas strong delegation skillsHas a sense of humor and upbeat personalityHas a basic knowledge of computer programs (Microsoft Word, Excel, Outlook)Previous sales or management experience an assetHas a team oriented personalityHas a proven ability to work under pressurePhysical Requirements :
Repetitive tasks, especially in the wristsBending, lifting up to 30 lbs.Standing for the duration of the shiftOther Requirements :
Reliable transportationAvailability from mid-May to October (Seasonal) or Year Round, depending on location