Machine Learning

Overview

As a Data Science Manager at Coinbase, you will lead a team focused on revolutionizing customer service through data-driven insights and analytics.

In Short

• Lead and mentor a high-performing data science team.
• Collaborate with CX leadership, Product, and Engineering to optimize customer experiences.
• Establish business metrics for customer support.
• Develop real-time logging and prediction systems.
• Build processes for experimentation and optimization.
• Deliver actionable insights to senior leadership.
• Drive initiatives to scale analytics in customer experience.
• Communicate complex data findings effectively.
• Champion data-driven decision making.
• Focus on building scalable tools and frameworks.

Requirements

Benefits

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