Sales Enablement Program Manager

About Us:

A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500.

How We Work:

We aim to create an environment where talented individuals are empowered to excel. How we collaborate, innovate, and engage with one another is important to us. Our work is driven by 5 key principles:

• One team, One mission
  Our collective dedication to Nitro's mission defines us. Together, we are building an environment where everyone feels like a valued part of something bigger than themselves.
• Own it
  We take full ownership of our actions and decisions. We empower one another to lead with confidence, creativity, and a solutions-focused mindset.
• Accountable to our customers
  We are dedicated to our customers and take our commitments seriously. We do what we say we are going to do.
• Excellence in execution
  Driven by passion and precision, ​we exemplify excellence in our delivery with innovative, top-quality results.
• Be bold, fail fast, learn faster
  We learn as we grow, dare to try, ​and bravely question. We are not chasing perfection but forever iterating towards it.

These guiding values shape our approach to work, fostering a culture where everyone is inspired to contribute their best.

The Role:

The Sales Enablement Program Manager , reporting to the Director of Global Business Development and Enablement, will play a critical role in accelerating the global sales team’s success. This position will lead the global sales onboarding program and ensure alignment across departments to deliver comprehensive enablement resources that reduce ramp-up time, increase deal velocity, shorten days to close, boost AOVs, and support long-term retention of sales reps. The Sales Enablement Manager will also drive content management in SharePoint, optimize the sales tech stack, and partner with channel reps to support both internal and external enablement needs.

What you'll be doing:

• Global Sales Onboarding:
• Lead and manage a structured onboarding experience for all sales hires globally, ensuring they achieve early productivity milestones and quickly integrate into their roles.
• Track ramping time, deal velocity, days to close, AOV, and retention metrics to continually refine and improve the onboarding experience.
• Training and Facilitation:
• Facilitate training sessions directly for the sales team while coordinating with product, marketing, and channel reps for expert-led sessions.
• Develop and deliver hybrid training sessions, balancing in-person and virtual methods to cater to global teams.
• Learning Needs Assessments:
• Conduct regular learning needs assessments with Sales Leadership to identify skill and knowledge gaps and tailor the onboarding experience to address those needs effectively.
• Content Management and Development:
• Partner cross-functionally to curate, maintain, and manage a central repository of sales enablement content, including product knowledge, competitive intelligence, tech stack guides, marketing collateral, and revenue operations processes.
• Oversee the management and updating of all enablement resources in SharePoint to ensure sales reps have access to relevant, up-to-date materials.
• Sales Tech Stack Optimization:
• Identify and address gaps in the current sales tech stack to enhance sales effectiveness and efficiency.
• Drive adoption and usage of sales tools, ensuring reps are well-equipped to leverage technology in their sales processes.
• Channel and Strategic Support:
• Primarily support internal sales enablement, with additional support for channel account managers as needed, assisting with enablement materials for external partners.

What we're looking for:

• Experience: 1-2 years in a sales enablement role, with closing experience as a plus
• Proven Track Record in Enablement Initiatives: Demonstrated success in designing, implementing, facilitating, and executing effective sales enablement and training programs that drive team engagement and elevate performance
• Onboarding Expertise: Hands-on experience with onboarding new sales hires, from initial training through ramp-up, ensuring a smooth transition and effective integration into their roles
• Technical Proficiency: Experience with sales engagement tools (e.g., Groove, Salesloft, Outreach, Clay, Sales Nav) and Salesforce; familiarity with similar CMS, LMS, or analytics platforms is strongly preferred
• Cross-Departmental Collaboration: Proven ability in stakeholder management, project coordination, and effectively working across departments
• Communication & Organizational Skills: Excellent verbal and written communication skills, with exceptional time management and teamwork abilities
• Data-Driven Mindset: Emphasis on adaptability, resilience, and a data-driven approach to problem-solving
• Global Perspective: Experience in a global or multi-region enablement role is a plus
• Metrics and Accomplishments: Demonstrated success in measurable improvements, such as reducing new hire ramp times, increasing
• Experience with Channel Partners: Experience working with channel partners is a plus

Why Nitro?
Along with our regular benefits and programs (including health, dental, vision, and retirement as standard), we are also very proud to offer a few additional initiatives to future Nitronauts:

Flex Time Off
Work-life balance is important at Nitro, and we understand that there are events that we cannot plan for. We are proud to offer Flex Time Off to be used for holidays, spending days with your family, or appointments.

Hybrid Work
Our team embraces the hybrid work model, appreciating its blend of flexibility and structure. We combine three days of in-person collaboration at our global offices in Toronto, Dublin, Antwerp, Porto, and Melbourne with the convenience of two days of remote work each week.

Benefits:
Nitro provides all employees with a comprehensive benefits package that includes health insurance, dental and vision coverage, and wellness perks. We also offer pension/401k matching, along with many other country-specific benefits.

Nitro strongly encourages applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We provide an accessible candidate experience and invite you to request any accommodations or adjustments throughout the interview process and beyond. #LI-DK1 #LI-Hybrid