Call Center Specialist

Job Description

Job Description

Join the TigerTel Team in Dartmouth, NS : Call Center Specialist

TigerTel is a vibrant 24 / 7 / 365 inbound answering service that supports a diverse range of commercial and medical clientele. We are currently seeking passionate Call Center Specialists to join our growing team in Dartmouth, Nova Scotia. As a dedicated member of our team, you will provide friendly, expert support that exceeds expectations – from appointment scheduling to personalized call routing – all within a supportive culture focused on making a real impact.

The ideal candidate is a dependable professional with an upbeat tone and a meticulous eye for detail. We are looking for individuals who can speak clearly, type accurately, and maintain a positive attitude. While familiarity with medical terminology is a plus, it is not required – we are happy to train the right person!

The Role & Responsibilities : As the first point of contact for our valued clients, you will manage inbound calls with professionalism and care. Your primary responsibilities include :

• Greeting callers and providing exceptional phone service
• Recording accurate messages and routing calls to the appropriate parties
• Utilizing strong data entry skills to ensure precise information management

Compensation & Hybrid Flexibility : We offer an hourly rate of $18.50 and a unique schedule designed for true work-life balance. After a successful 30-day in-office training period, you will transition to a hybrid model (2 days in-office, 2 days at home). Your schedule will be a 4-work day week with set hours and includes one weekend day. We provide all necessary tech; you just need a fast, wired internet connection. We also provide comprehensive benefits that include medical, dental, vision, paid time off, and RRSP matching.

Reading to join our team? Apply today!

TigerTel is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Job Posted by ApplicantPro