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Content Designer, Scotiabank

Content Designer, Scotiabank

ScotiabankToronto, ON
Il y a plus de 30 jours
Salaire
23,00 $CA –28,00 $CA par heure
Description de poste

Requisition ID : 184697

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Scotiabank's Digital Banking Organization has a clear and well-supported mandate to transform the way banking technology is delivered, by reimaging the customer experience, fostering innovation to deliver new digital value propositions and enabling our teams to drive significant changes across the organization and for our customers.

As a Content Designer, you will greatly influence the content design of digital experiences that touch millions of Scotiabank customers every day. Your knowledge and expertise on digital project teams will ensure content and design meet business objectives and user needs, creating great user experiences.

Is this role right for you?

  • Plan, write, edit, and improve content for a variety of web and mobile products, making them easier to use
  • Write clear, consistent, and concise user-interface content, such as help articles, in-app notifications, release notes, and error messages, ensuring the tone and writing style express and elevate the brand voice
  • Partner with designers, researchers, product managers, developers, and business lines to define content requirements and deliver compelling experiences
  • Participate in design reviews and collaborate with product managers and designers on content strategy, concepts, navigation, and storytelling
  • Working in an agile environment, help to identify and advocate for the best content processes or delivery methods in different multidisciplinary teams
  • Plan ahead for upcoming deliverables; identify key stakeholders / considerations early and deliver high quality results
  • Understand the needs of our customer and synthesize research outcomes into viable content and communication experiences
  • Leverage communication channels to build relationships, inspire confidence, and influence decisions with your key stakeholders
  • Analyze and interpret data effectively to inform decision making processes and build a solid understanding of customer pain points, needs, and expectations

Do you have the skills that will enable you to succeed in this role?

  • Bachelor's degree or higher in design, journalism, or communication
  • 5+ years of experience in UX writing, content design, content strategy, technical writing, or similar
  • Expert communications skills with strong writing abilities — a sharp writer, creative thinker, and a superb editor
  • Ability to work within style and brand guidelines with a desire to push existing standards to the next level
  • A fast learner who has an appetite to understand what's behind both simple and complex financial solutions
  • Experience working on scrum teams and collaborating with designers, developers, product owners, researchers, digital accessibility specialists, translation teams, and legal and compliance
  • Strong interpersonal and relationship management skills
  • Comfortable working within tight timeframes and with working creatively within specific constraints
  • Proven multi-tasking skills, with the ability to manage multiple projects at once
  • Familiarity in content management systems, Figma, and a strong understanding of collaboration suites such as Slack
  • Previous experience or interest in banking and financial services
  • French and / or Spanish proficiency considered an asset

    • What's in it for you?

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
  • Remote-friendly work environment will provide you with the flexibility to perform at your best.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Dynamic Office - Fully equipped gym, showers, games room, bowling alley, micro market, free tea & coffee, universal washrooms, wellness rooms, and lots of space for team collaboration.
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

    • Work arrangements : Hybrid

    LI-Hybrid

    Location(s) : Canada : Ontario : Toronto

    Scotiabank is a leading bank in the Americas. Guided by our purpose : "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

    At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.