Position Details
What You Will Do
Reporting to the Manager, Accident Benefits, the Unit Manager, Accident Benefits Claims will oversee a team of Adjusters that will responsible for oversight and handling of automobile, long haul trucking, motorcycle, and recreational vehicle Accident Benefits claims.
The claims are of moderate to high complexity and severity.
- Lead, manage and develop claim associates to maximize full performance potential
- Provide coaching on claims technical skills and strategic direction on claims handling
- Oversight of consistent reserving practices in accordance with reserving philosophy
- Assist with review and preparation of large loss reports
- Ensure adherence to Regulatory requirements
- Manage distribution of workload and monitor capacity and resourcing
- Conducts regular feedback discussions with associates regarding training needs, development plans, execution of plans, and performance results
- Encourages continuous learning within the team
- Creates and delivers performance reviews along with action plans to manage performance
- Delivers exceptional customer service, internally and externally
Who You Are
- Post-secondary education or equivalent industry experience
- A minimum of 5 years of claims handling experience; handling complex files
- A minimum of 2 years of leadership experience
- Relevant and progressive claims experience, inclusive of technical and coverage issues, management / resolution.
- Working knowledge of the SABS / Insurance Act and other legislation governing property and casualty insurance claims.
- Familiarity with established and recent case law (FSCO / LAT)
- Knowledge of principles and practices of claims settlement, policy wording, fraud investigations and coverage issues
- Strong working knowledge of Microsoft Office Suite (MS Word, MS Excel, Outlook)
- Progressive experience in training / mentoring / coaching using a variety of approaches
What’s In It For You
- Competitive total compensation and benefits package
- Annual shared success program based on performance
- Annual merit increases based on performance
- Registered Retirement Savings Plan with a matching contribution component
- Complimentary CAA Membership
Claims Manager, Accident & Health & Accident Benefits
Manage and provide technical assistance to a team of claims analysts in Montreal and Toronto handling accident and health claims (AD&D, accident and sickness claims, critical illness, hospital cash claims, out of country medical and business-related travel claims) as well as Accident Benefits cl...
Int Representative, Claims Accident Benefits- Ontario
Reporting to the Team Leader, Accident Benefit Claims, you are accountable for investigating, evaluating and settling Accident Benefit claims . Report to the Team Leader, Accident Benefit Claims, while investigating, evaluating and settling accident benefit claims in accordance with the Insuran...
Unit Claims Manager, Support (12-month secondment)
We’re looking for a Unit Claims Manager, Support, (12-month secondment) to join our growing team!. As Shared Admin Services, Unit Claims Manager you will have a big impact on the successful management of its operation. This role would be ideal for someone looking to progress their leadership career ...
Associate Claims Adjuster, Accident Benefits
Our Accident Benefits Claims Adjusters work hard to provide support to our clients, assisting them in getting back to normal after an accident. What it’s like to be a Northbridge Claims Adjuster: . As a Claims Adjuster you will be part of a dynamic team that prides itself on having a sharp eye on de...
Claims Adjuster, Accident Benefits
The Junior Claims Adjuster, Accident Benefits is responsible for oversight and handling of automobile, long haul trucking, motorcycle, and recreational vehicle Accident Benefits claims. The Junior Claims Adjuster, Accident Benefits ensures claims are properly investigated, evaluated, and resolved in...
Senior Claims Service Representative, Accident Benefits
Nos représentants, Service de l’indemnisation, Indemnités d’accident, soutiennent les experts en sinistres de l’équipe des Indemnités d’accident, notamment dans le montage de nouveaux dossiers de sinistre. Ils offrent un service de soutien efficace et de qualité, et traitent tous les mandats dans le...
Intermediate Claims Adjuster, Accident Benefits (ON)
The Claims Adjuster, Accident Benefits is responsible for oversight and handling of automobile, long haul trucking, motorcycle, and recreational vehicle Accident Benefits claims. The Claims Adjuster, Accident Benefits ensures claims are properly investigated, evaluated, and resolved in a timely mann...
Claims Specialist - Accident Benefits
Claims Specialist, Accident Benefits. Handle a pending of Accident Benefit files while receiving regular intake of Complex and Catastrophic claims. At least 5+ years of Accident Benefit claims handling experience. When you join our team, you’re bringing this purpose to life alongside a passionate co...
Senior Claims Adjuster, Accident Benefits (ECH-ON)
The Senior Claims Adjuster, Accident Benefits is responsible for oversight and handling of automobile, long haul trucking, motorcycle, and recreational vehicle Accident Benefits claims. The Senior Claims Adjuster, Accident Benefits ensures claims are properly investigated, evaluated, and resolved in...
Sr Representative, Claims- Accident Benefits
Reporting to the Team Leader, Accident Benefit Claims, you are accountable for investigating, evaluating and settling Accident Benefit claims . Report to the Team Leader, Accident Benefit Claims, while investigating, evaluating and settling accident benefit claims in accordance with the Insuran...