Business and Finance Coordinator

Employment Type : Full-Time Permanent

Work Hours : 35 hours per week

Salary : $59399 annually (Level 7) plus comprehensive benefits

Location : 2425 Eglinton Avenue East Suite 303 Scarborough ON M1K 5G8

Internal Application Deadline : Thursday November 27 2025

External Application Deadline : Monday December 1 2025

JOIN OUR TEAM

YWCA Toronto strives to uphold anti-discrimination practices and anti-oppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as trans intersex non-binary agender and / or encourage applications from women and gender diverse people from all races ethnic origins religions abilities and sexual orientations.

The Business and Finance Coordinator as a member of the YWCA Toronto Employment team is responsible for overseeing and implementing all business-related activities of the Employment Ontario (EO) Integrated Employment Services (IES) model of service delivery to ensure that the goals objectives and outcomes as specified in the guidelines and contract agreements are accomplished and for ensuring all administrative financial and technical related duties are completed. The Business and Finance Coordinator will work as part of the team contributing to quality service delivery and achievement of program goals while maintaining an effective working relationship with the community and in accordance with the Mission and Policies of YWCA Toronto.

ABOUT YWCA TORONTO YWCA EMPLOYMENT CENTRE (2425 Eglinton Avenue East)

YWCA Toronto Employment Centre at 2425 Eglinton Avenue East is a customer-focused program model for job seekers and employers with focus on women young women and gender-diverse people. This program is also open to men. The YWCA Toronto Employment Centre is part of the Integrated Employment Services (IES) in Toronto under WCG International Consultants Ltd. as the Service System Manager funded by the Ministry of Labour Immigration Training and Skills Development through their Employment Ontario Division (EO). We act as a one-stop service for all jobseekers and employers. We use our resources to support all job seekers especially those more distantly removed from the workforce to reach their goals.

KEY RESPONSIBILITIES

• Prepares and monitors budget in consultation with the Manager
• Creates cashflow / budget tracking and reconciles revenue and expenses every month; reports surplus / deficit to the Manager
• Works closely with the Manager and Employment Consultants in monitoring the budget allocations / spending for Employment Related Financial Supports (ERFS)
• Responsible for processing ERFS payments uploading payment info in the WCGs Customer Relationship Management (CRM) system FutureFit AI (FFAI) and submitting for reimbursement the Service System Manager (SSM) WCG
• Monitors FFAI for returned Brokered Incentive Agreements (BIAs) and Client supports claims investigates reasons for return / rejection corrects errors and resubmits for reimbursement in timely manner (within a week)
• Reconciles ERFS and Performance-Based Funding (PBF) payments from SSM and brings it to the Managers attention if there are any discrepancies
• Prepares quarterly financial reports and prepares periodic reviews of the budget status
• Maintains and prepares all bookkeeping records to the satisfaction of the Manager Director of Employment and Training and Director of Finance
• Ensures that all administrative activities and requirements for the programs are done in accordance with funder requirements
• Acts as the primary contact for staff clients funders and community partners in the absence of the Manager
• Provides assistance to staff on program matters in the absence of the Manager
• Contacts and establishes partnerships with short-term training providers to refer clients and set up training schedule for IES clients
• Manages the centralized scheduling system for intake appointments ensuring up to 1600 appointments are booked annually
• Coordinates appointment distribution across Employment Consultants maintaining balanced caseloads and program targets
• Develops and maintains booking protocols including appointment confirmation reminders and rescheduling
• Ensures all client booking and tracking processes align with funder requirements and organizational policies
• Supervises the Relief staff assigns and arranges for relief shifts
• Plans and assigns work to the front desk staff based on program schedule and priorities
• Addresses day-to-day issues which may arise from the supervision of staff and brings performance related issues to the attention of the Manager
• Provides computer trouble-shooting assists in ensuring the security of the system and performs on-going or preventative maintenance where needed especially as it relates to illegal software and websites accessed or downloaded by clients
• Maintains a working knowledge of computer software including all new software acquired for the program
• Advises the Senior Manager of Information Technology on computer software / hardware needs and assists in the research of hardware and software solutions as required
• Acts as the site contact to ensure that the health and safety procedures are followed by staff and / or participants and to arrange for maintenance work if required to ensure the physical safety and security of employees and / or participants in a non-YWCA building

QUALIFICATIONS

NB : Restriction on vacation 1

st

week of the month

WHAT WE OFFER :

Please note : A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is within the Bargaining Unit. Please indicate on your cover letter if you are an internal candidate. For internal applicants this position is not secondable.

Posting Date : November 18 2025

YWCA Toronto transforms lives. As the citys largest multi-service womens organization we help women and gender diverse people escape violence move out of poverty and access safe affordable housing.

We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality.

Vaccination Policy : In accordance with YWCA Torontos COVID-19 Vaccination Policy all YWCA Toronto employees students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health

Please note : A vulnerable sector police reference check is required by the successful candidate prior to hiring.

YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races ethnic origins religions abilities and sexual orientations.

YWCA Toronto provides accommodation during all parts of the hiring process upon request to applicants with disabilities. If contacted please advise us if you require any accommodation. While we thank all candidates for their interest only those selected for an interview will be contacted.

YWCA Toronto is a Scent-Sensitive Workplace.

Required Experience :

Manager

Key Skills

Office Manager Experience,Presentation Skills,Accounts Receivable,Dentrix,Organizational skills,Ellucian,QuickBooks,Accounting,Dental Receptionist,Dental Office Experience,Financial Management,Bookkeeping

Experience : years

Vacancy : 1