support services assistant - medical

Work setting

• Home care and visiting care agency
• Physician's office
• Hospital / medical facility or clinic
• Medical clinic
• Health care institution, facility or clinic

Tasks

• Assist with cleaning, sterilizing, setting up and assembling of medical equipment
• Perform other duties related to patient care and comfort
• Take patients' blood pressure, temperature and pulse
• Weigh, lift, turn and position patients
• Deliver messages, reports, requisitions and specimens between departments
• Make beds and maintain patients' rooms
• Administer suppositories, colonic irrigations and enemas
• Maintain inventory of supplies
• Transport patients between care facilities
• Transport patients in wheelchair or stretcher
• Answer call signals to determine patients' needs
• Collect specimens
• Prepare patients for surgery by washing, shaving and sterilizing operative areas
• Schedule and confirm appointments
• Perform administrative tasks
• Ensure infection control
• Administer medications
• Provide pre-operative and post-operative personal and comfort care
• Provide wound and bandage care
• Monitor patients and advise physician of any changes in patients' condition
• Provide technical assistance to surgeons by laying out instruments, setting up equipment, assisting surgical teams with gowns and gloves and passing instruments to surgeons
• Provide patient and family education
• Interview patients
• Ensure that quality nursing care is provided to patients
• Assist with record management

Certificates, licences, memberships, and courses

• Continuing Care Assistant Certification
• First Aid Certificate
• CPR Certificate

Computer and technology knowledge

• Electronic medical records

Area of specialization

• Medical unit

Transportation / travel information

• Valid driver's licence
• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Physically demanding
• Attention to detail
• Standing for extended periods
• Combination of sitting, standing, walking
• Bending, crouching, kneeling

Weight handling

• Up to 13.5 kg (30 lbs)

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Reliability
• Team player
• Patience

Screening questions

• Are you willing to relocate for this position?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?
• What is the highest level of study you have completed?

Support for newcomers and refugees

• Offers mentorship programs that pair newcomers and / or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for Indigenous people

• Offers mentorship, coaching and / or networking opportunities for Indigenous workers

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees