The Opportunity
If you like a challenging work environment, in a fast-paced clinic, where you can learn new things AND develop professionally…this could be ideal for you!
Position Description
Working alongside a team of administrative staff and healthcare professionals, you will engage with a large portfolio of patients. This role will work very closely with the doctor to provide the best possible care to the patients through coordination and communication.
As the Medical Administrator / Medical Receptionist, you will be responsible for ensuring the clinic is continuously running smoothly. Your duties will include, but are not limited to :
- Answering patient calls and scheduling or rescheduling appointments
- Greeting patients upon arrival and administering any necessary paperwork
- Updating patient files with medical history, insurance information, etc.
- Process payments when required
- Ensure office supplies are tracked, ordered and stored appropriately
- Receive shipments of medication and office supplies
- Answer patient inquiries, concerns, etc.
- Call patients to remind them of upcoming appointments and schedule off-site services
- Work with referring doctors’ offices to obtain patient charts and history
Experience
3 + years of experience working in a busy medical office3+ years working in the role of medical administrator, medical receptionist, office manager within a busy clinic settingQualifications
Post-secondary education requiredAdvanced diploma in Medical Administration / Medical Secretary is a strong asset3+ years’ experience in a similar roleEducation
Minimum completion of high school diplomaAdvanced diploma in Medical Administration / Medical Secretary a strong asset