Description
Position at Dynacare Job Posting : Team Lead – Health Services Location : South Central Okanagan Status : full-time contract until September 2025 Where YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and . Are YOU our next Team Lead? We’re looking for a Team Lead to join our Health Services team in South Okanagan, British Columbia. As a Team Lead, you will report into the Regional Manager of Health Services and provide leadership to assigned sites. You will be responsible for monitoring the day to day operations of the location(s) which includes the coaching of staff, location workflow, client services and overseeing occupational health and safety within assigned sites. You will be required to perform the duties of a Laboratory Assistant including obtaining blood samples and other specimens from patients for diagnostic testing. Why Dynacare is an amazing place for YOU :
- Join an award-winning "Top Employer" with meaningful and impactful career opportunities
- Access a health and wellness benefits program that supports you and your loved ones
- Grow and thrive with a dynamic, successful company through internal mobility opportunities
- Invest in your future through RRSP match benefits and an employee stock purchase program
- Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
How YOU will make a difference :
Manage location(s) day to day operations and communicate to Regional Manager, Health services any escalated issues or concernsRecommend changes to maintain high level of productivity in conjunction with the leadership of the Regional Manager, Health ServicesCreate a positive working environment by listening and soliciting employee feedbackProvide input to the reporting manager on employee development and evaluationUtilize wait time measurements and technology to make recommendations to reduce patient wait-time and bottle-necksProvide customer and patient centric care while demonstrating Dynacare’s core values of Compassion, Ingenuity, Accountability, Collaboration and Customer FocusEnsure prompt and courteous customer service to all internal and external clientsProvide guidance and report to Regional Manager, Health Services any investigation, documentation and implementation of preventative measures for all workplace accidents, injuries, and hazardsEnsure location is always audit and inspection readyCoach team members on quality related errors to meet operational targetsContribute towards Dynacare's learning and knowledge-based culture by sharing in the responsibility of training and skill development of new team members as requestedPerform Lab Assistant duties and functions as requiredWhat YOU bring to the role :
Sound knowledge of the MOH and guidelinesWorking knowledge of laboratory best practices and competent in all collection techniquesExcellent command of English and / or French where applicable3 to 5 years related experience working in a laboratory environmentTechnical Skills and Social Process Skills
Proficient with GD related software application including Omnitech, Open KM and OutlookProficient in MS office, excellent computer and keyboarding skillsLean Six Sigma / Change management training-preferred Social Process SkillsAbility to lead by example with positive attitude and respectful of othersRecommend changes to maintain high level of productivity in conjunction with the leadership of your managerBe a health and safety champion, report all health and safety hazards and support investigationsDemonstrated leadership skillsContinuous improvement mindset of bringing forward recommendations, collecting data and implementing solutionsFoster open communication between all team membersWORKING CONDITIONS
Physical and Environmental DemandsNormal office environmentAbility to travel to and between locations on a regular basisStarting at $27.00 per hour Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey. Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader. In accordance with provincial legislation and our Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.