Store Manager

Who We Are

For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church each year we help more than 2 million people providing necessities such as food clothing and addition we support people experiencing unemployment addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission vision and values of hope service dignity and stewardship. As a faith- and values-based organization we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ meet human needs and be a transforming influence in the communities of our world.

Job Description :

POSITION PURPOSE SUMMARY :

The role ensures consistent profitability of the store by implementing national and regional standards in sales customer service merchandising marketing public relations staff training reclamation and product donation flow transportation and processing of in-store donations.

ACCOUNTABILITIES :

The incumbent may perform all some or similar range of duties.

Direct all operations of store to meet sales targets and control expenses while maintaining customer service standards

Hire orientate train evaluate recognize discipline and terminate based on Territorial / National standards

Manage health and safety labour & employee relations and other related issues at a store level

Decide on in-store promotions and auctions and keep abreast of marketing trends by checking competitors stock

Plan store layout to attract customers including window displays and merchandise displays

Determine and maintain appropriate inventory levels based on spot checks and reviews of weekly sales records

Maintain control of inventory by ensuring store donations are retrieved sorted and priced appropriately

Ensure in-store safety for staff and customers (e.g. snow removal clear fire exits no obstacles inside / outside store cleans spillage and maintains store cleanliness)

Prepare financial and other requested reports to the National and Regional offices (sales reports staffing costs payroll data etc.)

Work with Salvation Army agencies to delivery emergency and disaster services as assigned by District Manager

Responsible to plan organize direct and control all store operations

Help store associates make connections with the customers and demonstrate a value driven workforce

Role Competencies : Results driven

Developing direct reports

Building effective teams

Managing and measuring work / systems

Motivating others

Process Management

Time Management

Performs other work-related duties as assigned.

CRITICAL RELATIONSHIP MANAGEMENT :

Internal : Retail District Managers other Retail Store Managers and store team

External : Guests donors vendors community store partners

MANAGERIAL / TECHNICAL RESPONSIBILITIES :

Reports directly to the District Manager.

Direct reports : Supervises a team of Sales Associates of different level : responsible for hiring terminating or making disciplinary decisions directly supervise 10 or more full-time part-time and / or volunteers provide direction concerning current tasks or consult in assignments

FINANCIAL AND MATERIAL MANAGEMENT :

Considerable material responsibilities.

Establish and manage in-store budget within guidelines

Execute budgetary objectives by attaining sales margins

Maintain staff cost ratios and profit objectives as establish by the region

Ensure nightly sales are deposited into the appropriate financial institution

Analyze store financial statements and strategize appropriate action to attain financial goals and monitor the cost of goods (i.e. buying products from warehouse tracking costs associate with product etc.)

The above responsibilities must be discharged in accordance with The Salvation Armys Mission Statement in a professional manner upholding our code of conduct.

WORKING CONDITIONS :

This is a permanent full time position.

Typical retail selling floor environment

Back room sorting and stock warehousing with consideration for safety factors

Frequent exposure to fumes and dust and temperature fluctuations

Flexibility in personal work hours required

Frequent amount of interpersonal conflict dealing with customers volunteers students and / or employees

Work is varied with periods of repetitive tasks

Attention must be applied for accuracy when preparing financial documentation and staff scheduling

Would need to be accessible in emergency situations as they arise.

May be required to work overtime as needed.

Working outside of business hours - yes; store hours will drive the nature of this roles work : usually 9AM - 9PM but time may vary for different stores based on the business needs.

Work outdoors rarely.

EDUCATION EXPERIENCE AND QUALIFICATIONS :

Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Work in compliance with OH&S Act and Regulations and abide by The Salvation Armys health and safety policies and procedures.

Alternative combination of education and Experience may be considered.

Education Qualifications and Certifications :

Completion of College Diploma in Business Retail Management or equivalent an asset

Basic accounting skills required

First aid training required or willing to learn in-house

Working knowledge of Microsoft Office applications

Experience and Knowledge :

3 years of progressive experience in retail

Thrift retail experience would be an asset

Fashion background would be an asset

Microsoft Office PowerPoint Excel Word required

Experience working for Not for Profit / Charitable and retail experience is an asset

French language an asset

Skills and Capabilities :

Communication organizational problem-solving relationship management negotiation skills are required

Attention to details

Ability to lead and develop a team

Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army in its sole discretion.

LOCATION :

87 Landsdowne Ave. Saint John NB

Compensation :

The target hiring range for this position is $47057.64 to $58822.05 with a maximum of $70586.46.

Placement in the salary range will be based on factors such as market conditions internal equity and candidate experience skills and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.

Required Experience :

Manager

Key Skills

Cost Accounting,ASP.NET,ABAP,Field Sales,Jni,Inventory

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 47057 - 58822