Transportation Coordinator / Dispatcher

Introduction

Working at Wonderbrands, there is never a dull moment! As a successful company that is continually growing there is always challenging yet rewarding work to be a part of.We have an “entrepreneurial” mindset which encourages all our team members to use their own “creativity” and “out of the box” thinking to come up with solutions and new ideas.

Overview

Reporting to the Transportation Manager, this position is responsible for the dispatching of various loads, including line-haul and DSD, including communication with drivers, customers, DC’s, plants, and external suppliers. You will work with a mix of 20+ carriers and Independent Contractors, hauling both internal and carrier assets.

Location: Etobicoke, ON.

Salary: $55,000

Shift: 9:30pm - 6:00am (Sunday, Monday, Wednesday, Thursday) and 9:30pm - 5:30am (Fridays)

(Work hours and schedule are subject to change)

What Wonderbrands Offers:

• Wonderbrands believes in Home Grown Talent and accelerated career growth
• Competitive Compensation, Health, and Dental Benefits
• Pension plan with matching contribution
• Bonuses
• Discount program that covers almost everything under the sun - Restaurants, gyms, shopping, etc.

Responsibilities

• Coordination of the movements of finished goods and materials between plants, DC’s, depots, and 3PLs, nationally.
• Prompt dispatch and monitoring of drivers; proactively addressing and communicating to key stakeholders any issue affecting deliveries.
• Update various files and systems including TMS (E2Open), ELM.
• Generating transportation documents & distributing to respective transport drivers.
• Address & resolve trailer mechanical issues as needed, working with on-site or on-call mechanic for timely repairs.
• Collaboration with the Distribution Team for shunt movements, load ready times, daily priorities, etc.
• Assist with the compliance of trailer preventative maintenance (PM) and annual safety programs.
• Flag and resolve GPS trailer issues as needed.
• Conduct daily trailer yard checks to reconcile trailers in yard & maintain shared trailer yard board with the Distribution Center Team.
• Monitoring & responding to emails in a prompt & timely manner.
• Responsible for ensuring all trailers are dispatched for respective shift.
• Escalation to leadership for any transportation related issues such as delays, breakdowns, etc.
• Supporting supply chain team for inventory management of equipment; ex. bread handling trays.
• Conduct shift handovers within the transportation team.
• When required, support with line haul and delivery planning.
• Back Up: Other Transportation Coordinators on the team.

Requirements

• At least 2 years of experience in logistics coordination and dispatching, in a fast‑paced transportation environment.
• Hands‑on experience with Transportation Management System (TMS) is an asset (i.e., E2OpenTMS).
• Must be able to work under pressure with tight deadlines with competing priorities, making decisions on the spot.
• Work independently with the confidence to action transportation logistical needs.
• Sense of urgency working in a fast‑paced environment.
• Excellent communication skills both written and verbal.
• Professional phone etiquette and customer service skills.
• Strong organizational and multitasking skills.
• Ability to work as part of a team.
• Punctuality and flexible to work all shifts, including days, nights, weekends and weekdays. Vacation coverage.
• Microsoft Office Proficiency (Word, Outlook, & Excel).

What is the recipe for a great career at Wonderbrands

Wonderbrands, is a leading Canadian bakery with 140 years of experience in baking packaged breads. We are the makers of Wonder Bread, Country Harvest, D’Italiano, Gadoua, and Casa Mendosa. We have a network of 14 Bakery Manufacturing facilities across Canada.

Wonderbrands, now part of the FGF Brands Group of companies, is unlocking an incredible opportunity for growth through a focus on production innovation capabilities, through a leading‑edge supply chain practice and investing deeply in communities where we bake. We are heavily focused on embracing an entrepreneurial drive and a highly collaborative start‑up culture with an emphasis on cross‑functional collaboration.

In compliance with Ontario’s Bill 190, we confirm that this posting represents a current existing vacancy within our organization.

Disclaimer: The above describes the general responsibilities, required knowledge and skills. Please keep in mind that other duties may be added, or this description may be amended at any time.