Talent.com
Call Center Billing Representative
Call Center Billing RepresentativeRecrute Action • Markham, Ontario, Canada
Les candidatures ne sont plus acceptées
Call Center Billing Representative

Call Center Billing Representative

Recrute Action • Markham, Ontario, Canada
Il y a plus de 30 jours
Type de contrat
  • Temps plein
  • Temporaire
Description de poste
Call Center Billing Representative

Support a leading insurance organization with a hybrid role based in Ontario. Handle client billing inquiries manage customer communication across channels and contribute to a high-volume contact center. This position combines service excellence technical accuracy and professional communication in a dynamic environment.

What is in it for you:

Hourly salary of $19.15.
6-month contract.
Full-time position: 37.50 hours per week.
Monday to Friday between 8:00 am and 8:00 pm.
2 weeks of on-site training required.
Hybrid schedule based on a smart working model: 50% of working days in-office per month.
Office days rotate weekly: Tuesday and Wednesday one week then Tuesday to Thursday the next.

Responsibilities:

Provide professional timely and courteous support to customers and brokers for billing telephone inquiries.
Investigate and resolve billing discrepancies in collaboration with brokers and underwriters.
Support inbound insurance and claims inquiries with accurate triage to appropriate internal teams.
Communicate clearly and empathetically through phone and email resolving inquiries and explaining available programs or services.
Systematically collect relevant information to ensure seamless customer interactions.
Demonstrate accountability and follow-through in customer relations.
Handle a high call volume with a minimum expectation of 70 calls per day.

What you will need to succeed:

Secondary education or post-secondary diploma preferred.
12 years of experience in a contact center or similar customer service role.
Proven ability to multitask in a fast-paced environment.
Professional phone and email communication skills.
Strong interpersonal skills and customer problem-solving abilities.
Proficiency in Microsoft Word Excel and web-based Windows applications.
Flexibility to adapt to changing priorities and schedules.
Reliable attendance and punctuality.
Bilingual French knowledge is considered an asset.

Why Recruit Action

Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.

# AVICJPand AVICJP



Key Skills
Data Entry,Deputy,Drafting,Hibernate,Administration Support,Activex
Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 19 - 19
Créer une alerte emploi pour cette recherche

Call Center Billing Representative • Markham, Ontario, Canada

Offres similaires

Customer Success & Billing Specialist

Metergy SolutionsMarkham
Temps plein

A leading energy solutions provider is seeking a Customer Service Representative in Markham, Canada, to enhance customer experience through timely and professional assistance.The ideal candidate ha...Voir plus

 • Offre sponsorisée

Join as a Remote Billing & Implementation Expert in Tech Solutions

Event TempleToronto, ON, CA
Télétravail
Temps plein

Elevate your career as a remote Billing and Implementation Specialist, focusing on maximizing customer success through precise billing and data migration.Your role will be essential in delivering t...Voir plus

 • Offre sponsorisée

Dynamic Billing Operations Specialist for Customer-Centric Solutions

Enercare Inc.Markham, York Region, CA
Temps plein

Elevate billing efficiency as a Billing Operations Specialist in a dynamic setting.Take the lead in managing daily operations, ensuring accuracy, and enhancing processes to provide exceptional cust...Voir plus

 • Offre sponsorisée

Billing & Accounts Associate – Invoicing & Collections

Work From HomeToronto, ON, CA
Temps plein

A remote billing services company in Montreal is seeking a Billing Representative to manage invoicing, collection, and customer service tasks.The role involves validating deliveries, processing pay...Voir plus

 • Offre sponsorisée

Remote Billing Operations Lead: Scale & Impact

InstacartToronto, ON, CA
Télétravail
Temps plein

A leading grocery delivery company is seeking a Billing Operations Lead to oversee complex billing processes and programs.This role requires over 5 years of experience in Billing Operations with ex...Voir plus

 • Offre sponsorisée

Remote Weekend Billing Specialist – US Medical Shift

Mashreq BankToronto, ON, CA
Télétravail
Temps plein

Progressive Technology is seeking a detail-oriented and highly organized Remote Weekend Billing Specialist to support our growing healthcare operations team.This role focuses on handling medical bi...Voir plus

 • Offre sponsorisée

Billing Coordinator - Hybrid, Growth & Impact

Toronto Film SchoolToronto, ON, CA
Temps plein

A leading automotive service firm in Toronto is seeking a Billing Coordinator to support their Finance Team with daily customer billing, accounts receivable, and maintaining records.The role is ide...Voir plus

 • Offre sponsorisée

Remote Inbound Call Center Representative

MCIToronto, ON, CA
Télétravail
Temps plein

Remote Inbound Call Center Representative.Position Overview: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs ...Voir plus

 • Offre sponsorisée

Senior Billing Specialist – Home Health AR & Reconciliation

VHAToronto
Temps plein

A leading home care provider in Ontario is seeking a Billing Coordinator to manage full-cycle accounts receivable functions.This role involves handling billing for government client businesses, res...Voir plus

 • Offre sponsorisée

Senior Billing Specialist - US Entities

SiaToronto, ON, CA
Permanent

Compensation: CAD 70,000 - CAD 75,000 - yearly.Sia Partners is a next-generation management consulting firm and pioneer of Consulting 4.We offer a unique blend of AI and design capabilities, augmen...Voir plus

 • Offre sponsorisée

Remote Media Billing Specialist for Precision in Invoice Management

Syneos HealthToronto, ON, CA
Télétravail
Temps plein

Exciting opportunity for a Media Billing Specialist with keen attention to detail in a remote environment.Ensure the seamless execution of billing processes and media activations.This role within t...Voir plus

 • Offre sponsorisée

Remote TSR: Retention & Billing Specialist

ZensuranceToronto
Télétravail
Temps plein

A leading InsurTech company in Toronto is seeking a Technical Service Representative - Retention to assist clients with billing issues.Responsibilities include managing billing queries, supporting ...Voir plus

 • Offre sponsorisée

Billing Administrator

Blake, Cassels & Graydon LLPToronto, ON, CA
Temps plein

Blake, Cassels & Graydon LLP (Blakes), one of Canada's largest and most successful law firms, is currently looking for a.Finance department in the Toronto or Ottawa office.Reporting to the Manager,...Voir plus

 • Offre sponsorisée

Bilingual Service Center Representative for Customer Excellence

Foresters Financial Services, Inc.Toronto, ON, CA
Temps plein

Become a pivotal part of a dynamic Service Center! We are searching for both bilingual and unilingual Representatives who excel in handling complex customer inquiries and providing outstanding supp...Voir plus

 • Offre sponsorisée

Remote Billing Analyst – SaaS Invoicing & Insights

Employment HeroToronto, ON, CA
Télétravail
Temps plein

A dynamic technology company is seeking a detail-oriented Billing Analyst to oversee the billing process and improve customer experience.This role involves managing billing queries, running monthly...Voir plus

 • Offre sponsorisée

Billing Analyst

AutoTrader.caToronto
Temps plein

We are a Canadian leader in digital automotive solutions.Canadians buy, sell, and finance vehicles with confidence.Dealertrack Canada is the country’s top automotive financing portal, processing mo...Voir plus

 • Offre sponsorisée

Customer Retention Billing Specialist

JobberToronto, ON, CA
Temps plein

Join a dynamic team as a Billing Support Specialist, focusing on customer retention and resolution of billing inquiries.You will deliver exceptional service while supporting clients in maximizing v...Voir plus

 • Offre sponsorisée • Nouvelle offre

Billing & Service Operations Leader — Revenue & CRM

Accounting AdvantageToronto
Temps plein

A leading revenue operations firm in Toronto is seeking a Billings & Service Operations Manager.This role will manage the end-to-end billing process for service contracts, ensuring accuracy and com...Voir plus